Retail Store Manager

Skechers•Bayamon, PR

About The Position

As a Store Manager at Skechers, you will lead and inspire a team to deliver exceptional customer service, achieve sales goals, and maintain high visual merchandising standards. You will guide retail operations, create an inviting store environment, and oversee inventory management. The role contributes to store objectives, employee development, and upholding Skechers brand values. Responsibilities include leading and developing employees; managing recruitment, hiring, training, and retention; overseeing inventory, scheduling, opening and closing procedures, and daily operations; and driving revenue through sales strategies and performance expectations. The Store Manager also helps maintain store organization and product displays, restocks shelves, and resolves issues to support a smooth customer experience. The role may require lifting up to 50 pounds. The position requires flexibility to work weekends, nights, and holidays. A high school diploma or equivalent is preferred but not required. Prior retail management, restaurant management, or hospitality leadership experience is a plus.

Requirements

  • Strong team leadership skills and the ability to foster a positive, safe, and respectful work environment.
  • Excellent organizational skills to manage inventory, staffing, and store operations.
  • Sales management experience to help meet and exceed store targets.
  • Effective written, verbal, and interpersonal communication skills.
  • Ability to set clear expectations and maintain confidentiality in store matters.
  • Proactive approach and sense of urgency in addressing store operations and loss prevention issues.
  • Sales skills and a proven ability to meet retail targets.
  • Flexibility to accommodate weekends, nights, and holidays.

Nice To Haves

  • High school diploma or equivalent (preferred, but not required).
  • Prior retail manager, restaurant manager, or hospitality leadership experience.
  • Visual merchandising experience.

Responsibilities

  • Lead, coach, mentor, and develop the team to drive sales, improve customer service, and support employee growth.
  • Ensure high-quality product presentation and store layout, and help the team deliver an exceptional customer experience.
  • Manage recruitment, hiring, training, and retention of store employees.
  • Oversee store systems and operations, including inventory management, scheduling, opening and closing procedures, and day-to-day activities.
  • Maintain store organization, manage product displays, and restock shelves.
  • Drive revenue growth through sales management strategies and set performance expectations to meet individual and store goals.
  • Resolve in-store issues to help ensure a smooth customer experience.
  • Address store operations and loss prevention issues proactively.

Benefits

  • Generous discounts on Skechers footwear, apparel, and accessories, including exclusive Friends and Family days.
  • Potential for performance-based bonuses.
  • Competitive pay and benefits package.
  • Opportunities for career growth within the Skechers global brand.
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