Retail Store Manager

Red Wing Shoe Company•Round Rock, TX

24d•Onsite

About The Position

Responsible for overall retail store operations, including recruitment, team development, profitability, expense management, accounts receivable, new business development, inventory, and merchandising. The manager promotes Red Wing Shoe Company’s brand through professional selling, customer loyalty, and lasting customer relationships. The role delivers the Ultimate Fit Experience (UFX), sells premium products, and provides conscientious customer service. The manager leads store associates and supports regional operations while ensuring sales and operational objectives, brand standards, employee development, and a safe and inclusive work environment.

Requirements

High school diploma, GED, or equivalent work experience.
Must be age 18 or older within 30 days of application.
Two years of managerial experience.
Results-oriented approach.
Effective written and verbal communication skills.
Knowledge of and comfort with technology and Microsoft Office programs.
Ability to lift 50 pounds, bend or squat to lace shoes, lift overhead, twist, climb a ladder, and stand for long periods.
Ability to perform housekeeping duties, including vacuuming, mopping and waxing floors, washing windows, using disinfectant chemicals, disposing of trash, maintaining recycling, and installing and maintaining furniture, fixtures, and displays.

Nice To Haves

Thorough knowledge of Red Wing Shoe Company’s mission, values, and organizational structure.
Profit and loss knowledge.
Curiosity, passion for new ideas, and an interest in driving growth.
Problem-solving skills.
Retail footwear or specialty retail experience.
Employee development experience.

Responsibilities

Manage inter-store transfers, payment collections, and follow-up according to Standard Operating Procedures.
Analyze monthly profit and loss statements and adjust operating expenses to support store profitability.
Manage the monthly labor model according to labor and sales budgets.
Uphold merchandising and brand standards and maintain store presentation requirements.
Manage inventory levels and accuracy through style counts, monthly wall counts, and product assortment reviews.
Guide customers through the Ultimate Fit Experience and recommend accessories while explaining their benefits.
Generate industrial sales leads and achieve or exceed daily productivity and sales goals.
Maintain sales floor presentation, signage, and housekeeping standards.
Maintain product knowledge and proficiency in technical and operating standards through continuous learning.
Promote a safe and healthy work environment in accordance with organizational standards and legal regulations.
Maintain industrial and RWfB account operational requirements.
Build collaborative relationships with field team members and business partners.
Manage store staff through retail initiatives, policies and procedures, goal setting, and performance management.
Foster continuous education and development, support company training initiatives, and encourage participation in learning activities.
Recruit, develop, and train associates to meet operational and sales objectives and follow policies and guidelines.
Create an inclusive environment with positive employee morale and safe working conditions.
Support the Region Operations Manager with daily regional operations.
Maintain knowledge of the company’s electronic communication software.
Establish, follow, and enforce organizational quality system standards.
Uphold Red Wing Shoe Company’s core values and perform additional duties as required.