Retail Store Manager
About The Position
The Retail Store Manager leads the daily operations of an AT&T retail store, overseeing store operations, merchandising, product launches, sales objectives, and the customer experience. The manager performs outreach and promotional activities, including off-site events as needed, and coaches and develops retail sales consultants to help them meet sales and service goals. AT&T provides paid leadership training. The role offers a salary plus the opportunity to earn commissions by meeting or exceeding store sales objectives. Store Managers may work during busy store hours, including evenings and weekends.
Requirements
- Excellent communication and leadership skills.
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
Responsibilities
- Oversee all aspects of the daily operation of a retail store.
- Manage, coach, and develop a team of retail sales consultants.
- Ensure sales and service goals are met.
- Oversee merchandising and product launches.
- Meet and exceed sales objectives.
- Ensure customers receive an extraordinary experience with AT&T products and services.
- Perform outreach and promotional activities, including off-site events as needed.
- Collaborate with key stakeholders on initiatives beyond store walls.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan.
- Tuition reimbursement program.
- Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire.
- Paid parental leave.
- Paid caregiver leave.
- Additional sick leave beyond what state and local law require may be available but is unprotected.
- Adoption reimbursement.
- Short- and long-term disability benefits.
- Life and accidental death insurance.
- Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
- Employee Assistance Programs (EAP).
- Employee wellness programs.
- Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
- Monthly commissions for meeting or exceeding store sales objectives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
