Retail Store Manager

AT&T•Woodmere, OH

5d•$55,000 - $82,600•Onsite

About The Position

The Retail Store Manager oversees all aspects of a retail store’s daily operations, including merchandising, product launches, and meeting or exceeding sales objectives. The manager ensures customers receive an extraordinary experience with AT&T products and services and may conduct outreach and promotional activities, including off-site events. The role also involves coaching and developing retail sales consultants so they can meet sales and service goals. AT&T provides paid training to support leadership success. The position is a full-time, onsite office role in Woodmere, Ohio, with a 40-hour workweek. The listed base salary range is $55,000–$82,600, with an additional $26,000 in yearly commissions if all sales goals are met. Starting salary may depend on geography, experience, expertise, and education or training.

Requirements

Excellent communication and leadership skills.
Three or more years of sales and/or customer experience in telecommunications or a related industry.
Prior management experience.
Well-developed planning, analytical, and problem-solving skills.
Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

Oversee all aspects of the daily operation of a retail store.
Manage, coach, and develop a team of retail sales consultants to help them meet sales and service goals.
Manage merchandising and product launches.
Meet and exceed sales objectives.
Ensure customers have an extraordinary experience with AT&T products and services.
Conduct outreach and promotional activities, including off-site events as needed.
Collaborate with key stakeholders on initiatives beyond store walls.

Benefits

Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire.
Paid parental leave.
Paid caregiver leave.
Additional sick leave beyond what state and local law require may be available but is unprotected.
Adoption reimbursement.
Short- and long-term disability benefits.
Life and accidental death insurance.
Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
Employee Assistance Programs (EAP).
Employee wellness programs.
Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
Paid training.