RETAIL-STR-MANAGER

San Antonio Shoes, Inc.•Las Vegas, NV

2d•$21 - $23

About The Position

San Antonio Shoemakers (SAS), a privately held San Antonio, Texas-based company, has manufactured comfort footwear for over 40 years. The Retail Store Manager is responsible for day-to-day store operations and customer service, managing and developing employees, and maintaining store standards and assets. This is a full-time position expected to work 40 hours per week, including nights, weekends, and holidays. Some travel may be required.

Requirements

Exceptional written, verbal, and interpersonal communication skills.
Organized and able to handle deadline pressure professionally.
Skilled at identifying and resolving problems in a timely manner.
Able to work independently and follow through in a timely manner.
Passion, integrity, and energy to achieve greatness for SAS and the team.
Self-starter who desires to take initiative.
Respectful and caring toward coworkers.
Accountable for actions.
Excellent attendance.
Able to work well with others as a team player.
Able to promote positive team spirit and motivate employees to reach goals.
Must obtain a valid driver's license.
Able to lift 50 pounds, sometimes with help.
Able to stand for long periods and frequently bend, climb, and move.
Must have close visual acuity for tasks such as viewing a computer, visual inspection, and preparing and analyzing projects.
Able to communicate frequently with customers and coworkers.
Able to travel when needed and operate a vehicle.
1–2 years of retail management experience.

Nice To Haves

Some college education.
Experience handling intricate employee relations.

Responsibilities

Execute day-to-day store operations according to SAS philosophy and standards for customer service, cleanliness, and caring.
Provide customer satisfaction in all areas of sales and service.
Direct and manage employees, promote positive team spirit, and motivate employees to reach goals.
Lead, coach, and direct employees to support optimal store performance according to company standards and philosophy.
Set expectations and communicate regularly with employees.
Conduct regular store meetings.
Evaluate employees in written and verbal formats through performance development plans (PDA).
Hold associates accountable for position duties, training, and development.
Manage store operational and maintenance requirements.
Be accountable for store inventories, finances, and other assets; comply with purchasing policies and control expenditures.
Ensure policies and procedures are communicated and followed.
Work with the District Manager to set goals and administer a plan to increase store volume.
Maintain inventory levels and suggest adjustments as needed.
Implement Grass Roots marketing programs to promote the store within its market.
Interview and hire sales associates with assistance from the District Manager and/or Human Resources representatives.
Maintain a positive attitude in dealings with store associates, company employees, visitors, vendors, and customers.
Exercise confidentiality.