Retail Store Manager
About The Position
The Retail Store Manager oversees all aspects of a retail store’s daily operations, including merchandising, product launches, and meeting or exceeding sales objectives. The manager ensures customers receive an extraordinary experience with AT&T products and services, conducts outreach and promotional activities such as off-site events as needed, and coaches and develops a team of retail sales consultants to meet sales and service goals. AT&T provides paid leadership training. The position involves working during busy store periods, including evenings and weekends. Store Managers receive a competitive salary and may earn monthly commission by meeting or exceeding store sales objectives. Relocation assistance may be available when applicable.
Requirements
- Excellent communication and leadership skills.
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
Responsibilities
- Oversee all aspects of daily retail store operations.
- Manage, coach, and develop a team of retail sales consultants to meet sales and service goals.
- Manage merchandising and product launches.
- Meet and exceed sales objectives.
- Ensure customers receive an extraordinary experience with AT&T products and services.
- Perform outreach and promotional activities, including off-site events as needed.
- Collaborate with key stakeholders on initiatives beyond store walls.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan.
- Tuition reimbursement program.
- Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays.
- Paid parental leave.
- Paid caregiver leave.
- Additional sick leave beyond what state and local law require may be available but is unprotected.
- Adoption reimbursement.
- Short-term and long-term disability benefits.
- Life and accidental death insurance.
- Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal.
- Employee Assistance Programs (EAP).
- Employee wellness programs.
- Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
- Monthly commission opportunity based on meeting or exceeding store sales objectives.
- Relocation assistance may be available, if applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
