Retail Store Manager

Skechers • Rochester, NY

4d

About The Position

The Store Manager at Skechers leads and inspires a team to deliver exceptional customer service, achieve sales goals, and maintain high standards of visual merchandising. The role oversees retail operations, creates an inviting store environment, manages inventory, and helps achieve store objectives while developing employees and upholding Skechers brand values.

The manager leads, coaches, mentors, and develops employees; manages recruitment, hiring, training, and retention; oversees inventory, scheduling, opening and closing procedures, and daily operations; and drives revenue through sales management and performance expectations. The role also maintains store organization and product displays, restocks shelves, and resolves in-store issues. Occasional lifting of up to 50 pounds is required.

Requirements

• Flexibility to work weekends, nights, and holidays.
• Strong team leadership skills and the ability to create a positive, safe, and respectful work environment.
• Excellent organizational skills to manage inventory, staffing, and store operations.
• Sales management experience and the ability to meet and exceed store targets.
• Effective written, verbal, and interpersonal communication skills.
• Ability to set clear expectations and maintain confidentiality in store matters.
• Proactive approach and sense of urgency in addressing store operations and loss prevention issues.
• Ability to occasionally lift up to 50 pounds.

Nice To Haves

• High school diploma or equivalent preferred.
• Prior retail manager, restaurant manager, or hospitality leadership experience is a plus.
• Visual merchandising experience is a plus.

Responsibilities

• Lead, coach, mentor, and develop the team to drive sales, improve customer service, and foster employee growth.
• Serve as a product expert and ensure high-quality product presentation, visual merchandising, and store layout.
• Manage recruitment, hiring, training, and retention of store employees.
• Oversee inventory management, scheduling, opening and closing procedures, and day-to-day store operations.
• Maintain store organization, manage product displays, and restock shelves.
• Drive revenue growth through sales management strategies and set performance expectations to meet individual and store goals.
• Resolve in-store issues to support a smooth customer experience.
• Address store operations and loss prevention issues proactively.

Benefits

• Discounts on Skechers footwear, apparel, and accessories, including exclusive Friends and Family days.
• Potential for performance-based bonuses.
• Competitive pay and benefits package.
• Opportunities for career growth within the Skechers global brand.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED