Retail Store Manager- Hartwell
About The Position
The Retail Store Manager leads a retail operation and a team of 25–40 team members to achieve strong sales results and provide an excellent guest experience. The manager owns store performance across team leadership, financial results, operations, and the overall guest experience, and represents the store in the community while fostering a positive, high-engagement culture. The role includes hiring, training, and developing hourly team members, as well as leading Assistant Store Managers and Shift Supervisors to build a strong talent bench. The Store Manager also greets and assists donors and customers, maintains the store’s appearance, leads monthly meetings with store employees, attends monthly meetings with the Director and other store managers, and maintains company records and reporting.
Requirements
- At least 3 years of experience supervising teams of 25–40 employees.
- Strong familiarity with developing budgets and creating plans to exceed financial expectations.
- Focus on maintaining and improving Standard Operating Procedures (SOPs).
- Demonstrated capacity to embrace change.
- Demonstrated decision-making abilities.
- Experience hiring and developing staff.
- Proficiency with the MS Office suite.
Nice To Haves
- An associate or bachelor’s degree in business or a related subject.
- Bilingual language skills.
- Prior military or related nonprofit experience.
Responsibilities
- Lead a retail operation and a team of 25–40 team members to deliver strong sales results and an excellent guest experience.
- Own store performance across team leadership, financial results, operations, and the overall guest experience.
- Represent the store in the community and build a positive, high-engagement culture.
- Hire, train, and develop hourly team members.
- Lead Assistant Store Managers and Shift Supervisors and build a strong bench of talent.
- Greet and assist donors and customers.
- Monitor and maintain the store’s overall appearance.
- Lead monthly meetings with store employees.
- Attend monthly meetings with the Director and other store managers.
- Maintain company records and reporting.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
