Retail Store Manager 3

AT&T•Fremont, CA
•$66,100 - $99,100•Onsite

About The Position

The Retail Store Manager oversees all aspects of a retail store’s daily operations, including merchandising, product launches, sales objectives, and ensuring customers receive an exceptional experience with AT&T products and services. The role includes conducting outreach and promotional activities, including off-site events as needed, and coaching and developing retail sales consultants to achieve sales and service goals. AT&T provides paid leadership training. Managers may earn monthly commission by meeting or exceeding store sales objectives and are expected to work during busy store periods, including evenings and weekends.

Requirements

  • Excellent communication and leadership skills.
  • Three or more years of sales and/or customer experience in telecommunications or a related industry.
  • Prior management experience.
  • Well-developed planning, analytical, and problem-solving skills.
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
  • Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

  • Oversee all aspects of the daily operation of a retail store.
  • Manage and develop a team of retail sales consultants.
  • Oversee merchandising and product launches.
  • Meet and exceed sales objectives.
  • Ensure customers receive an extraordinary experience with AT&T products and services.
  • Perform outreach and promotional activities, including off-site events as needed.
  • Coach the retail sales team to meet sales and service goals.
  • Collaborate with key stakeholders on initiatives beyond store walls.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Tuition reimbursement program.
  • Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire.
  • Paid parental leave.
  • Paid caregiver leave.
  • Additional sick leave beyond what state and local law require may be available but is unprotected.
  • Adoption reimbursement.
  • Short- and long-term disability benefits.
  • Life and accidental death insurance.
  • Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
  • Employee Assistance Programs (EAP).
  • Employee wellness programs.
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
  • Base salary of $66,100–$99,100 plus $26,000 commission; total target compensation of $92,100–$125,100.
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