Retail Store Manager 3
About The Position
The Retail Store Manager oversees all aspects of the daily operation of an AT&T retail store. The role includes managing and developing a team, overseeing merchandising and product launches, and meeting or exceeding sales objectives while ensuring customers receive an extraordinary experience with AT&T products and services. The manager also performs outreach and promotional activities, including off-site events as needed, and coaches retail sales consultants to help them meet sales and service goals. Paid training is provided. The position offers a base salary of $66,100 to $99,100, plus $26,000 in commission, for total target compensation of $92,100 to $125,100. Individual starting salary may depend on geography, experience, expertise, and education or training. The role is based at the San Leandro, California retail store and is listed as 40 hours per week.
Requirements
- Excellent communication and leadership skills.
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
Responsibilities
- Oversee all aspects of the daily operation of a retail store.
- Manage and develop a team of retail sales consultants.
- Oversee merchandising and product launches.
- Meet and exceed sales objectives and ensure customers receive an extraordinary experience with AT&T products and services.
- Perform outreach and promotional activities, including off-site events as needed.
- Coach retail sales consultants to help them meet sales and service goals.
- Collaborate with key stakeholders on initiatives beyond store walls.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan.
- Tuition reimbursement program.
- Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire.
- Paid parental leave.
- Paid caregiver leave.
- Additional sick leave beyond what state and local law require may be available but is unprotected.
- Adoption reimbursement.
- Short- and long-term disability benefits.
- Life and accidental death insurance.
- Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal.
- Employee Assistance Programs (EAP).
- Employee wellness programs.
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
- Competitive salary and potential monthly commission earnings for meeting or exceeding store sales objectives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
