Retail Store Manager 3

AT&T•Columbia, SC
•$49,500 - $74,300•Onsite

About The Position

The Retail Store Manager oversees all aspects of daily retail store operations, including merchandising, product launches, and meeting or exceeding sales objectives. The manager ensures customers receive an exceptional experience with AT&T products and services and performs additional outreach and promotional activities, including off-site events as needed. The role includes coaching and developing retail sales consultants so they can meet sales and service goals. AT&T provides paid leadership training.

Requirements

  • Excellent communication and leadership skills.
  • Three or more years of sales and/or customer experience in telecommunications or a related industry.
  • Prior management experience.
  • Well-developed planning, analytical, and problem-solving skills.
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
  • Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

  • Oversee all aspects of daily retail store operations.
  • Manage, coach, and develop a team of retail sales consultants to meet sales and service goals.
  • Oversee merchandising and product launches.
  • Meet and exceed sales objectives while ensuring customers receive an exceptional experience with AT&T products and services.
  • Conduct outreach and promotional activities, including off-site events as needed.
  • Collaborate with key stakeholders on initiatives beyond the store.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid time off and holidays, including at least 23 vacation days per year and 9 company-designated holidays
  • Paid parental leave
  • Paid caregiver leave
  • Additional sick leave may be available, subject to state and local law
  • Adoption reimbursement
  • Short- and long-term disability benefits
  • Life and accidental death insurance
  • Supplemental critical illness, accident, hospital indemnity, and group legal programs
  • Employee Assistance Programs (EAP)
  • Employee wellness programs
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone
  • Commission
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