Retail Store Manager 3

AT&T • Owensboro, KY

9d • Onsite

About The Position

The Retail Store Manager oversees all aspects of the daily operation of an AT&T retail store. The role includes managing and developing a team, overseeing merchandising and product launches, and meeting and exceeding sales objectives while ensuring customers receive an extraordinary experience with AT&T products and services. The manager also performs outreach and promotional activities, including off-site events as needed, and coaches retail sales consultants to help them meet sales and service goals. AT&T provides paid training for the role.

Requirements

• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Excellent communication and leadership skills.
• Well-developed planning, analytical, and problem-solving skills.
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
• Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee all aspects of daily retail store operations.
• Manage, develop, and coach a team of retail sales consultants.
• Oversee merchandising and product launches.
• Meet and exceed sales objectives.
• Ensure customers receive an extraordinary experience with AT&T products and services.
• Perform outreach and promotional activities, including off-site events as needed.
• Help retail sales consultants meet sales and service goals.
• Collaborate with key stakeholders on initiatives beyond store walls.

Benefits

• Medical, dental, and vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire
• Paid parental leave
• Paid caregiver leave
• Additional sick leave may be available, subject to applicable terms
• Adoption reimbursement
• Short- and long-term disability benefits
• Life and accidental death insurance
• Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage
• Employee Assistance Programs (EAP)
• Employee wellness programs
• Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone
• Commission

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed