Retail Store Manager 3

AT&T•San Leandro, CA
•Onsite

About The Position

The Retail Store Manager oversees all aspects of daily retail store operations, including merchandising, product launches, and achieving sales objectives. The manager ensures customers have an extraordinary experience with AT&T products and services, and may conduct outreach and promotional activities, including off-site events. The role includes coaching and developing a team of retail sales consultants to meet sales and service goals. AT&T provides paid leadership training. Managers can earn monthly commission by meeting or exceeding store sales objectives and may work during busy periods, including evenings and weekends. The listed base salary range is $66,100–$99,100, with $26,000 in commission and total target compensation of $92,100–$125,100. Individual starting salary may depend on geography, experience, expertise, and education or training. This position is based at the San Leandro, California store and is listed as 40 hours per week.

Requirements

  • At least three years of sales and/or customer experience in telecommunications or a related industry.
  • Prior management experience.
  • Excellent communication and leadership skills.
  • Well-developed planning, analytical, and problem-solving skills.
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
  • Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

  • Oversee all aspects of the store’s daily operations.
  • Manage, coach, and develop retail sales consultants to help them meet sales and service goals.
  • Oversee merchandising and product launches.
  • Meet and exceed sales objectives and ensure customers have an extraordinary experience with AT&T products and services.
  • Conduct additional outreach and promotional activities, including off-site events as needed.
  • Collaborate with key stakeholders on initiatives beyond store walls.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Tuition reimbursement program.
  • Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire.
  • Paid parental leave.
  • Paid caregiver leave.
  • Additional sick leave may be available beyond what state and local law require; it is unprotected.
  • Adoption reimbursement.
  • Short- and long-term disability benefits.
  • Life and accidental death insurance.
  • Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal coverage.
  • Employee Assistance Programs (EAP).
  • Employee wellness programs.
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
  • Competitive salary and opportunity to earn monthly commission.
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