Retail Store Manager

Johnnie-O Clothing•Delray Beach, FL

22d•Onsite

About The Position

Johnnie-O is seeking a Store Manager to lead its Delray Beach, Florida retail location. The manager will deliver an exceptional customer experience while driving sales, building a strong team, and ensuring smooth day-to-day operations. The role focuses on team leadership, sales and community growth, customer experience, and store operations.

Requirements

3–5 years of retail management experience, ideally in a premium or lifestyle brand.
Proven track record of achieving sales targets while developing strong teams.
Strong leadership, communication, and interpersonal skills.
Ability to analyze performance, make data-driven decisions, and act quickly on opportunities.
Comfort with POS systems, reporting tools, and MS Office applications.
Flexibility to work evenings, weekends, and holidays.
Ability to lift up to 40 lbs., climb ladders, and stand for extended periods.

Responsibilities

Build a performance-driven, customer-first culture rooted in Johnnie-O values.
Recruit, hire, and develop talent through ongoing coaching and recognition.
Set clear expectations, track progress, and celebrate team achievements.
Achieve and exceed sales goals through strategic planning and execution.
Use clienteling tools to build long-term customer relationships and drive repeat business.
Partner with marketing and community teams to plan events that engage the local market.
Lead by example on the sales floor by modeling personalized, authentic service.
Ensure the team is confident in product knowledge, fit, and styling so it can provide expert recommendations.
Maintain a clean, organized, and inviting store environment.
Manage scheduling, payroll, cash handling, inventory accuracy, and loss prevention.
Execute seasonal floor sets and weekly merchandising updates that reflect brand standards and headquarters directives.