Retail Store Manager
About The Position
Outdoor Research is seeking an organized, disciplined, and energetic leader to oversee operations across its retail stores in Seattle, Des Moines, and Bellingham. The role leads location-level operations and staffing across three stores, drives sales and budget performance, and partners with marketing, sales, and inventory colleagues on merchandising, advertising, seasonal planning, and customer engagement. The manager also develops retail staff, improves operating processes, and represents the company through memorable customer service and community events. The role is full-time and requires frequent regional travel to Bellingham and Des Moines, Washington.
Requirements
- Five or more years of experience in retail sales.
- Retail management experience.
- Familiarity with merchandise planning.
- Knowledge of basic marketing and advertising best practices.
- Ability to travel frequently within the region to Bellingham and Des Moines, Washington.
- Knowledge of and/or intermediate to advanced experience with outdoor gear and equipment.
- Basic computer skills, including Microsoft Office Suite (Outlook, Excel, and Word) and point-of-sale systems.
- College degree or equivalent.
Nice To Haves
- Active or previous participation in one or more of Outdoor Research’s core sports.
- Experience with Outdoor Research products.
Responsibilities
- Lead location-level operations across three stores in Seattle, Des Moines, and Bellingham, maintaining staffing coverage and team morale.
- Drive store teams to achieve monthly and annual sales targets while overseeing operating expense budgets.
- Partner with the in-house marketing team to design and execute store layouts, rotating product merchandising, and promotional displays.
- Collaborate with marketing and sales teams on targeted advertising initiatives across retail locations.
- Partner with the Retail Store Inventory Specialist on seasonal inventory stocking plans aligned with the Open-to-Buy budget, and attend seasonal concept-to-consumer meetings.
- Onboard and continuously train retail staff in sales strategies, product innovations, and customer service techniques, leading by example on the sales floor.
- Provide exceptional customer service throughout the purchasing process and work with local community groups to host in-store marketing events.
- Evaluate and improve retail operations and processes to support competitiveness and efficiency.
Benefits
- 11 paid holidays each year and 3 floating holidays.
- Comprehensive medical, dental, and vision plans.
- Transportation benefits.
- PTO and sick/safe time.
- Paid volunteer time.
- 401(k) with discretionary company match.
- Ron Gregg Outdoor Benefit.
- Product discounts.
- Employee interest groups, including various sports activities.
- Potential monthly sales bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
