Retail Store Manager

Skechers • Exton, PA

6d

About The Position

The Store Manager at Skechers leads and inspires a team to deliver exceptional customer service, achieve sales goals, and maintain high visual merchandising standards. The role oversees retail operations, creates an inviting store environment, and ensures effective inventory management while developing employees and upholding Skechers brand values. Duties include managing staffing and training, sales performance, store systems, scheduling, opening and closing procedures, product displays, shelf restocking, and loss prevention. The position may require occasionally lifting up to 50 pounds.

Requirements

• Flexibility to work weekends, nights, and holidays.
• Strong team leadership skills and ability to foster a positive, safe, and respectful work environment.
• Excellent organizational skills for managing inventory, staffing, and store operations.
• Sales management experience to help meet and exceed store targets.
• Ability to communicate effectively, set clear expectations, and maintain confidentiality.
• Proactive approach and sense of urgency in addressing store operations and loss prevention.
• Strong written, verbal, and interpersonal communication skills.
• Sales skills and a proven ability to meet retail targets.

Nice To Haves

• High school diploma or equivalent.
• Prior retail manager, restaurant manager, or hospitality leadership experience.
• Visual merchandising experience.

Responsibilities

• Lead, coach, mentor, and develop team members to drive sales, enhance customer service, and support employee growth.
• Ensure high-quality product presentation and store layout, serving as a product expert and supporting an exceptional customer experience.
• Manage recruitment, hiring, training, and retention of store employees.
• Oversee inventory management, scheduling, opening and closing procedures, and daily store operations to support profitability.
• Maintain store organization, manage product displays, and restock shelves.
• Drive revenue growth through sales management strategies and set performance expectations to meet individual and store goals.
• Resolve in-store issues to ensure a smooth customer experience.
• Address store operations and loss prevention issues proactively.

Benefits

• Discounts on Skechers footwear, apparel, and accessories, including exclusive Friends and Family days.
• Potential for performance-based bonuses.
• Competitive pay and benefits package.
• Opportunities for career growth within the Skechers global brand.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED