Retail Store Manager

Cotopaxi•Boise, ID
•$65,000 - $70,000•Onsite

About The Position

Cotopaxi is seeking a people-first leader to manage its Boise retail store. The store is positioned as a hub for connection, inspiration, and adventure, where guest interactions create personal, inclusive, and impactful experiences. The Store Manager leads all aspects of store operations, including team coaching and development, P&L ownership, and local community engagement. This leader builds a collaborative team culture and helps grow Cotopaxi’s distinctive retail experience while advancing the company’s mission and values.

Requirements

  • At least 2 years of experience managing a team of 10 or more in a retail environment.
  • Ownership and pride in leading people and building community.
  • Comfort with ambiguity, problem-solving, and adapting quickly.
  • Ability to use data to inform decisions and improve performance.
  • Experience hiring, training, and developing high-performing teams.
  • Inclusive leadership that values diverse perspectives.
  • Ability to create thoughtful, efficient schedules that balance business goals with team well-being, coverage, flexibility, and fairness.
  • Ability to work varying hours to support the team and business needs.
  • Ability to lift up to 50 pounds and work on your feet.

Nice To Haves

  • Experience with NetSuite.
  • Experience in the outdoor industry is not required; curiosity, compassion, and openness to collaboration are valued.

Responsibilities

  • Lead by example on the sales floor, modeling storytelling, connection, and authentic guest experiences.
  • Build and coach a high-performing team that drives sales and local impact.
  • Create training moments that develop and celebrate Guides.
  • Inspire the team by embodying Cotopaxi’s values of People, Innovation, and Adventure and strengthening connection to its mission and impact.
  • Manage all aspects of the business, including budgeting and P&Ls.
  • Drive KPI performance while keeping the work rooted in purpose.
  • Manage inventory, merchandising, and back-of-house operations.
  • Collaborate with the regional leader on business development and strategy.
  • Plan monthly community and revenue-driven events that create local connections.
  • Lead hiring, scheduling, and development of the store team.

Benefits

  • Medical, dental, and vision benefits, with HSA, FSA, and DCSA options.
  • Company-paid basic life insurance, with the option to purchase additional coverage.
  • Voluntary short-term and long-term disability coverage.
  • Voluntary accident and critical illness insurance.
  • Company-paid employee assistance program.
  • Company-paid volunteer time.
  • 401(k) plan with employer match.
  • Unlimited responsible paid time off.
  • Adventure Days: two team-building opportunities for the store to recharge and reconnect.
  • 60% discount on Cotopaxi products.
  • Learning and development opportunities.
  • Discounts at additional outdoor brands.
  • Regular virtual and in-person celebrations.
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