Retail Store Manager

5.11•Shelby Charter Township, MI
•$24 - $28

About The Position

5.11 is a purpose-driven lifestyle brand focused on performance, durability, and versatility, creating gear and apparel since 1979. The Retail Store Manager leads a customer-first culture, owns daily store operations, and drives store performance. The role guides the team toward store goals, excellent customer experiences, and the standards expected at a 5.11 store.

Requirements

  • At least 3 years of supervisory experience in retail, focused on driving sales, developing talent, and motivating teams.
  • Skill in coaching and developing others, managing operations, and maintaining visual and inventory standards.
  • Ability to thrive in a fast-paced, customer-focused environment with an emphasis on results and execution.
  • Passion for tactical, outdoor, or fitness gear.

Responsibilities

  • Lead and inspire the team to deliver an exceptional 5.11 EDGE customer service experience.
  • Coach and develop staff to build skills, confidence, and accountability.
  • Foster teamwork and continuous improvement.
  • Manage store operations, including inventory, merchandising, and visual presentation.
  • Track performance metrics and implement strategies to achieve store goals.
  • Maintain high store standards and ensure compliance and operational excellence.

Benefits

  • Employee discounts on 5.11 gear.
  • Health, dental, and vision insurance.
  • Opportunities to learn, grow, and advance within the company.
  • 401(k) program with employer match.
  • Employer-paid basic life and AD&D insurance.
  • Voluntary Hospital Indemnity and Accident insurance.
  • Flexible Spending Account and Health Savings Account options.
  • Employee Assistance Program.
  • Paid time off, paid holidays, and sick time.
  • Casual dress code.
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