Retail Store Manager

Burlington Stores•Albertville, AL

About The Position

The Retail Store Manager is responsible for managing all store operations to maximize sales and bring Burlington’s values to life. The role owns the overall success of the store and its associates, including day-to-day merchandising, operations, and service management. The Store Manager mentors, coaches, and serves as a role model for team members, leads by example in delivering excellent customer service, and partners with associates and other parts of the organization to provide a world-class shopping experience. The position oversees Assistant Managers, Supervisors, and Store Associates; manages a multi-million-dollar sales volume and expense budget; and ensures company policies, standards, expectations, and initiatives are implemented. Responsibilities also include staffing, onboarding and training, associate relations, scheduling and payroll budget management, inventory-related reviews, and communication with district and regional management. Flexible availability is required, including early mornings, nights, weekends, and holidays. Travel may be required from time to time.

Requirements

  • At least 5 years of retail management experience in a Big Box or Specialty environment.
  • Ability to work a flexible schedule, including early mornings, nights, weekends, and holidays as required.
  • Ability to lift and move boxes weighing up to 40 lbs.
  • Experience using scheduling and reporting computer software.
  • Travel may be required from time to time.

Responsibilities

  • Directly manage and oversee Assistant Managers, Supervisors, and Store Associates to ensure company policies, standards, expectations, and initiatives are implemented.
  • Ensure Assistant Managers and store team members fulfill their individual responsibilities.
  • Partner with the Assistant Store Manager, Merchandising, to coordinate merchandise placement, sales promotions, and pricing.
  • Partner with the Assistant Store Manager, Operations, to review receiving, transfers, debits and damages, returns-to-vendor paperwork, and chargeback paperwork for inventory accuracy.
  • Serve as Manager on Duty, lead by example, and follow and model Burlington standard operating procedures.
  • Manage the store’s multi-million-dollar sales volume and expense budget, including associated reporting and record-keeping.
  • Recruit, screen, and hire associates to meet store staffing needs.
  • Facilitate onboarding and training for new associates, provide ongoing coaching, and implement structured learning and development activities for team members.
  • Handle personnel and associate relations issues.
  • Manage the payroll budget, workforce management, and scheduling.
  • Facilitate communication and partnerships among the store team, district and regional management teams, and other company partners.
  • Deliver excellent customer service and help provide customers with a world-class shopping experience.

Benefits

  • Competitive wage
  • Flexible hours
  • Associate discount
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Disability insurance
  • For full-time associates, potential eligibility for up to 12 days of paid time off annually
  • For full-time associates, potential eligibility for up to 8 paid holidays
  • Paid sick time in accordance with applicable law
  • 401(k) plan
  • Training and development opportunities
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