Retail Store Manager

Intuit Dome•Inglewood, CA

19d•$72,000 - $80,000•Onsite

About The Position

The Retail Store Manager oversees the LA Clippers’ Retail Flagship store and eight in-arena retail locations at Intuit Dome, as well as retail operations at special events. The role is responsible for driving sales and profitability, optimizing operations, and ensuring each location reflects the brand’s identity and standards. The manager uses reporting and data to inform merchandise strategies, maintains strong visual merchandising and replenishment, and upholds loss-prevention and safety practices. This is a full-time position based in Inglewood, California. The retail operation runs 24 hours a day, seven days a week, with schedules shaped by games, concerts, and other events. The manager must be available for all Clippers home games and special events and work a flexible schedule that may include evenings, weekends, holidays, and extended shifts. The position is classified as exempt.

Requirements

High school diploma or equivalent.
At least 3 years of Retail Store Manager experience or 5 years of related management or customer-focused experience.
100% availability for Clippers home games and other special events.
Excellent organizational skills and strong problem-solving and analytical skills.
Strong verbal and written communication skills.
Background in retail operations, including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
Ability to learn, contribute, and thrive in a fast-growing, dynamic environment.
Ability to communicate and interact positively in a diverse, multicultural environment.
Ability to lift, carry, push, or pull materials weighing up to 50 pounds.
Ability to bend, stoop, kneel, crouch, and reach overhead and horizontally as needed.
Ability to ascend and descend stairs and work safely at various heights.
Ability to move throughout the venue quickly and safely during events.
Ability to communicate effectively in person and through radio or other communication devices.
Ability to work amid elevated noise levels, crowds, and vibration typical of live events.
Ability to work a flexible schedule, including evenings, weekends, holidays, and extended shifts.

Nice To Haves

Sports arena or event venue retail operations experience.
Curiosity about emerging technologies and willingness to leverage AI tools to work smarter, unlock creativity, and improve the fan and business experience.

Responsibilities

Drive revenue and maximize profitability through merchandising, operations, and fan engagement.
Manage payroll budgets, control expenses, and analyze store reports.
Oversee the Retail Flagship, in-arena retail locations, and retail operations at special events.
Recruit, hire, onboard, schedule, train, and coach part-time teammates.
Plan teammate schedules around game days, concerts, and other events, ensuring adequate part-time staff availability.
Review payroll against budgets and forecasts, and accurately monitor timesheets, shifts, breaks, and meals.
Use reporting to translate performance into actionable merchandise strategies.
Execute visual merchandising and ensure merchandise is replenished on the selling floor.
Ensure compliance with loss-prevention and safety policies, procedures, standards, and practices.
Foster an inclusive environment grounded in accountability and career development.

Benefits

Medical, dental, and vision plans.
401(k) plan with company contribution.
Wellbeing Allowance of up to $1,000 per year.
Financial Education and Wellness Program, including access to Certified Financial Planners.
Paid vacation and sick time.
Paid parental leave.
Flexible Spending Accounts for medical and dependent care.
Company-paid Long Term Disability insurance.
Company-paid Life and AD&D Insurance.
Voluntary Life Insurance options for employees, spouses, and children.
Employee Assistance Program.
Mind health support via Modern Health and Headspace.
Fertility and Family Planning Assistance via Carrot.