Retail Store Manager
About The Position
The Retail Store Manager oversees all aspects of a retail store’s daily operations, including merchandising, product launches, and meeting sales objectives. The manager works to ensure customers receive an extraordinary experience with AT&T products and services, and performs outreach and promotional activities, including off-site events as needed. The role includes coaching and developing a team of retail sales consultants to help them meet sales and service goals. AT&T provides paid training to support success in the leadership role. The position is a regular, full-time, onsite office role at the Woodmere, Ohio store. It offers a salary range of $55,000–$82,600, plus up to $26,000 in yearly commissions if all sales goals are met. Starting salary may depend on geography, experience, expertise, and education or training.
Requirements
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Excellent communication and leadership skills.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
Responsibilities
- Oversee all aspects of the retail store’s daily operations.
- Manage and develop a team of retail sales consultants.
- Handle merchandising and product launches.
- Meet and exceed sales objectives while ensuring customers receive an extraordinary experience with AT&T products and services.
- Conduct additional outreach and promotional activities, including off-site events as needed.
- Coach retail sales consultants to help them meet sales and service goals.
- Collaborate with key stakeholders on initiatives beyond store walls.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays, including at least 23 days of vacation each year and 9 company-designated holidays
- Paid parental leave
- Paid caregiver leave
- Additional sick leave may be available, subject to state and local law
- Adoption reimbursement
- Short- and long-term disability benefits
- Life and accidental death insurance
- Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal plans
- Employee Assistance Programs (EAP)
- Employee wellness programs
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
