Retail Store Manager - San Diego, CA

EMINENT•San Diego, CA

11h•Onsite

About The Position

REVOLVE is seeking a Retail Store Manager in San Diego, California, to lead store operations, sales performance, customer experience, and team development. The ideal candidate is passionate about fashion and styling, can cultivate and grow an in-store customer following, supports the management team, and represents the REVOLVE and FWRD brands. The role requires a dynamic, fast-paced work style and the ability to work with minimal supervision. The Store Manager is accountable for meeting revenue and sales targets while managing budgets, expenses, and payroll. The role leads the store team, develops and trains employees, maintains inventory accuracy and loss-prevention practices, and ensures the store and selling floor meet facility, merchandising, presentation, and brand standards. The manager also provides feedback to corporate partners on product and sales performance and works with the FWRD Pop-Up Project Manager to improve store culture and performance through activations, recognition, and communication. The position requires a minimum of 40 hours per week and open availability for a flexible schedule that may include overnights, evenings, holidays, weekends, and after-hours events. The stated annual base salary range for California-based work is $90,000 to $110,000.

Requirements

Minimum of 5 years of retail experience.
Minimum of 4 years of retail management experience.
Outgoing, energetic, professional, and able to represent and embody the FWRD brand lifestyle.
Proven ability to work in a sales-driven environment and deliver results aligned with business growth targets.
Proactive sales approach, with initiative and ideas to improve client experience and drive sales.
Customer-centric approach and proven ability to foster client relationships and brand loyalty.
Motivation to go above and beyond in servicing clients.
Experience working in a sales or retail organization and/or an operationally intensive business.
Ability to work in a fast-paced, cross-functional team environment.
Strong interpersonal skills and ability to interact effectively with diverse personalities.
Self-motivation and drive to take on challenges and support continuous personal and team development.
Ability to set clear objectives and inspire the team to reach its potential.
Ability to set operational-efficiency standards, follow processes and systems, maximize results, and identify improvement opportunities.
Ability to collaborate strategically with cross-functional partners toward shared business outcomes.
Proactive, entrepreneurial sense of urgency and ability to prioritize important work.
Availability to work at least 40 hours per week.
Open availability for a flexible schedule that meets business needs, including overnights, evenings, holidays, and weekend shifts.
Understanding of retail labor laws.
Ability to work in a dynamic environment with minimal supervision.

Nice To Haves

Luxury retail management experience.
GSuite experience.

Responsibilities

Measure and monitor sales performance, taking action to improve business results when needed.
Own store operational execution to achieve revenue targets while balancing budget and expenses.
Use business acumen to understand business drivers and opportunities and develop solutions.
Meet and exceed store sales goals.
Deliver an elevated client experience as a brand ambassador, embodying brand values and engaging customers with the brand.
Assist customers, monitor client interactions with the team and technology, and coach employees in the moment.
Schedule employees effectively to balance sales and service while meeting payroll goals.
Maintain inventory accuracy and controls.
Lead and train the store team to ensure consistent results.
Contribute to loss prevention, set expectations, and own loss-prevention training for the store team.
Ensure facility maintenance, presentation, and organization.
Lead merchandising presentation and concept standards, using retail and product reporting to improve customer experience and business productivity.
Provide real-time and weekly feedback on product and sales performance to corporate partners.
Ensure the selling floor reflects brand and concept standards; train staff and develop visual-merchandising talent.
Manage day-to-day retail team performance and support a positive employee experience.
Hire and train the store team across business areas.
Provide performance feedback to encourage growth, change, and results.
Work with the FWRD Pop-Up Project Manager to improve store culture and performance through activations, recognition, and communication.
Manage the schedule to support after-hours events.
Develop one-to-one client relationships through regular communication.