Retail Store Manager
T-Mobile•Dumas, TX
•$55,200 - $99,525
About The Position
The Retail Store Manager oversees all retail store operations to support customer engagement and business performance. The role leads employees through hiring, scheduling, training, and coaching while maintaining operational standards. It owns store functions such as marketing, loss prevention, and labor management, and is measured by sales goals, customer satisfaction, and operational efficiency. The position contributes to customer loyalty and business growth by fostering a productive store environment. Other duties and projects may be assigned by business management.
Requirements
- High school diploma or GED.
- At least 18 years of age.
- Legally authorized to work in the United States.
Nice To Haves
- 2–4 years of management experience in retail sales.
- 2–4 years of sales and sales management experience.
Responsibilities
- Lead employee development and coaching to improve customer interactions and ensure required training is completed on schedule.
- Resolve customer issues to enhance the customer experience and align with brand expectations.
- Manage store operations, including staffing, scheduling, labor controls, marketing, and loss prevention.
- Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives.
- Perform other duties and projects as assigned by business management.
Benefits
- Annual stock grant
- Employee stock purchase plan
- 401(k)
- Access to free, year-round money coaches
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending account
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service and home internet discounts
- Pet insurance
- Commuter and transit programs
- Monthly or quarterly sales incentives for eligible employees in regular, non-temporary Retail and Business Sales roles
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
