Retail Store Manager
5.11•Shelby Twp, MI
About The Position
5.11 is a purpose-driven lifestyle brand focused on performance, durability, and versatility. The Retail Store Manager owns daily store operations and drives store performance while leading a customer-first culture. The manager guides the team toward store goals, exceptional customer service, and the high standards expected in a 5.11 store. The role includes coaching and developing staff, managing inventory and merchandising, monitoring performance metrics, and maintaining operational excellence.
Requirements
- At least 3 years of supervisory experience in retail leadership.
- Experience focused on driving sales, developing talent, and motivating teams to perform at a high level.
- Skills in coaching and developing others, managing operations, and maintaining visual and inventory standards.
- Ability to thrive in a fast-paced, customer-focused environment with an emphasis on results and execution.
- Passion for tactical, outdoor, or fitness gear.
Responsibilities
- Lead and inspire the team to deliver an exceptional 5.11 EDGE customer service experience.
- Coach and develop staff to build their skills, confidence, and accountability.
- Foster teamwork and continuous improvement.
- Manage store operations, including inventory, merchandising, and visual presentation.
- Track performance metrics and implement strategies to achieve store goals.
- Maintain high store standards, compliance, and operational excellence.
Benefits
- Employee discounts on 5.11 gear.
- Health, dental, and vision insurance.
- Opportunities to learn, grow, and advance within the company.
- 401(k) program with employer match.
- Employer-paid basic life and AD&D insurance.
- Voluntary Hospital Indemnity/Accident insurance.
- Flexible Spending Account/Health Saving Account.
- Employee Assistance Program.
- Paid Time Off, paid holidays, and sick time.
- Casual dress code.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
