Retail Store Manager

Monkeysports • Cedar Park, TX

4d • Onsite

About The Position

The Store Manager leads the daily operations of a MonkeySports retail store, with responsibility for maximizing sales, profitability, and operational efficiency. The role fosters a customer-first environment, ensures compliance with OSHA, safety regulations, and wage and hour laws, and maintains company merchandising and operational standards. The Store Manager builds and develops high-performing teams, executes company initiatives, and supports business growth and community engagement. The position requires independent judgment, strategic thinking, and the ability to motivate teams to meet business goals and deliver an outstanding customer experience.

The Store Manager manages budgets, payroll, sales plans, forecasts, financial reports, inventory, staffing, facilities, safety, merchandising, and compliance. The role also serves as the primary liaison between the store and corporate departments, builds community partnerships, conducts store meetings, and travels occasionally for training, meetings, events, vendor engagements, or support of other locations.

Requirements

• High school diploma or equivalent.
• Typically 3 or more years of retail leadership experience, including managing a team of 10 or more employees.
• Demonstrated success driving sales, managing inventory, and improving operational efficiency.
• Advanced product knowledge of MonkeySports categories.
• Strong understanding of OSHA, workplace safety, wage and hour compliance, and retail standards.
• Excellent communication, leadership, analytical, and conflict-resolution skills.
• Proficiency with POS systems, inventory systems, scheduling, and Microsoft Office.
• Ability to exercise independent judgment and discretion on significant matters, including staffing decisions, customer resolutions, and operational improvements.
• Ability to prioritize multiple projects, meet tight deadlines, and adapt to changing demands.
• Ability to stand and walk for extended periods and frequently bend and lift up to 50 lbs.
• Ability to maintain focus and professionalism under high-pressure situations.
• Open availability, including evenings, weekends, and holidays based on store needs; weekend work is required.
• Ability to travel for company events, vendor engagements, or support of nearby locations.

Nice To Haves

• College degree in Business, Management, or a related field.

Responsibilities

• Manage store budgets and payroll expenses to meet financial goals, profitability targets, and labor budgets.
• Create and implement strategic sales, marketing, and local promotional plans to drive revenue, customer acquisition, and market share.
• Forecast sales trends, analyze business reports and metrics, review P&L statements and inventory shrink, and adjust strategies or take corrective action.
• Lead, coach, and develop the store team, fostering a high-performance culture focused on customer satisfaction and operational excellence.
• Make or support hiring, termination, promotion, and disciplinary decisions in accordance with company policy and in collaboration with Management and HR.
• Set daily, weekly, monthly, and quarterly store and team goals; monitor progress and coach employees toward individual and team KPIs.
• Identify skill gaps and provide training and mentorship.
• Maintain the store and its operations to company standards, including coordinating facility repairs and maintenance.
• Conduct OSHA compliance audits and maintain required documentation; enforce safety and security procedures in partnership with the security department.
• Ensure compliance with wage and hour laws, including requirements for employee hours, breaks, and overtime.
• Identify process gaps and inefficiencies and propose operational improvements.
• Ensure merchandising, product placement, floor sets, and promotional displays meet company expectations and seasonal directives.
• Oversee inventory replenishment to maintain stock levels, reduce shrinkage, and maximize sales.
• Serve as the primary liaison between the store and corporate departments.
• Champion community partnerships, local sponsorships, and community engagement programs.
• Conduct regular store meetings to communicate goals and updates and recognize achievements.
• Travel occasionally for training, regional meetings, company events, vendor engagements, or to support other locations.
• Perform additional duties as needed to support store and company success.

Benefits

• Medical
• Dental
• Vision
• Paid time off
• Holiday pay
• 401(k) with employer match
• HSA with employer contributions
• Employer-sponsored employee basic life coverage
• Life, accident, disability, FSA, critical illness, identity theft, and pet insurance coverage
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED