Retail Store Manager

Verge Mobile•Agoura Hills, CA

13d

About The Position

Verge Mobile, a T-Mobile Authorized Retailer, is seeking a people-first Retail Store Manager to lead a store team and deliver strong sales results and customer experiences. The manager is responsible for overall store productivity, including sales goals, operations, and customer experience. They lead by example, develop employees, maintain operational standards, and recognize team achievements. The role requires flexibility to work evenings, weekends, and holidays, and involves standing and walking for extended periods, lifting and moving items weighing up to 25 pounds, and bending, kneeling, and reaching.

Requirements

At least 2 years of retail leadership experience.
Effective communication and problem-solving skills.
Flexibility to work evenings, weekends, and holidays.
High school diploma or equivalent.
At least 18 years old.
Authorized to work in the United States.
Able to pass a background check.
Must be able to receive identity verification with CLEAR before being hired.
Able to stand and walk for extended periods.
Able to lift and move items weighing up to 25 pounds.
Able to bend, kneel, and reach.

Nice To Haves

Wireless retail leadership experience.

Responsibilities

Lead by example and serve as an expert resource for the team.
Oversee overall store productivity, including sales goals, operations, and customer experience.
Meet or exceed sales goals.
Recruit, train, and develop team members.
Maintain sound operations and pass all audits.
Celebrate and recognize team achievements.
Ensure store employees meet or exceed monthly success measurements.
Invest in team members through personalized performance conversations and plans.