Retail Store Manager
About The Position
The Retail Store Manager oversees all aspects of a retail store’s daily operations, including merchandising, product launches, and meeting or exceeding sales objectives. The manager ensures customers have an extraordinary experience with AT&T products and services, manages and develops a team, and may conduct outreach and promotional activities, including off-site events. The role includes coaching retail sales consultants to help them meet sales and service goals. AT&T provides paid training. Store Managers work during busy store periods, including evenings and weekends, and can earn monthly commissions by meeting or exceeding store sales objectives. Relocation assistance may be available, if applicable. The position is based at the Tacoma, Washington retail location and is listed at 40 hours per week. The stated salary range is $61,700–$92,500, with commission opportunities; individual starting salary may depend on geography, experience, expertise, and education or training.
Requirements
- Excellent communication and leadership skills.
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
Responsibilities
- Oversee all aspects of the retail store’s daily operations.
- Manage and develop the store team.
- Ensure customers receive an extraordinary experience with AT&T products and services.
- Oversee merchandising and product launches.
- Meet and exceed sales objectives.
- Conduct outreach and promotional activities, including off-site events as needed.
- Coach retail sales consultants to help them meet sales and service goals.
- Collaborate with key stakeholders on initiatives beyond store walls.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire
- Paid parental leave
- Paid caregiver leave
- Additional sick leave beyond what state and local law require may be available, but is unprotected
- Adoption reimbursement
- Short-term and long-term disability benefits
- Life and accidental death insurance
- Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal
- Employee Assistance Programs (EAP)
- Employee wellness programs
- Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone
- Paid training
- Monthly commission opportunities
- Relocation assistance may be available, if applicable
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
