Retail Store Manager

Intuit Dome • Inglewood, CA

18d • Onsite

About The Position

The Retail Store Manager oversees the LA Clippers’ Retail Flagship store and eight In-Arena retail locations at Intuit Dome, along with retail operations for special events. This full-time role is based in Inglewood, California, and is responsible for sales performance, retail operations, brand presentation, staffing, and fan engagement across a high-volume, 24/7 event operation. The manager uses reporting and data to guide decisions and merchandise strategies, while remaining hands-on with execution, training, and operational excellence. The position works closely with cross-functional partners and fosters an inclusive environment centered on accountability and career development.

The role requires a flexible schedule, including weeknights, weekends, holidays, and extended shifts, with 100% availability for Clippers home games and other special events. The work takes place in a live-event environment with crowds, elevated noise, and frequent interaction with guests and team members, and includes physical tasks such as lifting and moving materials and traversing the venue.

Halo Sports & Entertainment seeks forward-thinking employees who embrace emerging technologies and leverage AI tools to improve work, creativity, and the fan and business experience. The compensation range is $72,000–$80,000 annually; the role is classified as exempt. The position is eligible for the company’s benefits program.

Requirements

• High school diploma or equivalent.
• At least 3 years of Retail Store Manager experience, or at least 5 years of related management or customer-focused experience.
• 100% availability for Clippers home games and other special events.
• Excellent organizational, problem-solving, and analytical skills.
• Strong verbal and written communication skills.
• Background in retail operations, including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
• Ability to learn, contribute, and thrive in a fast-growing, dynamic environment.
• Ability to communicate and interact positively in a diverse, multicultural environment.
• Ability to lift, carry, push, or pull materials weighing up to 50 pounds; bend, stoop, kneel, crouch, reach overhead and horizontally, ascend and descend stairs, work safely at various heights, and move quickly and safely throughout the venue.
• Ability to communicate effectively in person and by radio or other communication devices.
• Ability to work in environments with elevated noise, crowds, and vibration, and to work a flexible schedule including evenings, weekends, holidays, and extended shifts.

Nice To Haves

• Sports arena or event venue retail operations experience.
• Curiosity about emerging technologies and willingness to leverage AI tools.

Responsibilities

• Drive revenue and maximize profitability through merchandising, operations, and fan engagement; manage payroll budgets, control expenses, and analyze store reports.
• Oversee the Retail Flagship, In-Arena retail locations, and retail operations for special events.
• Recruit, hire, onboard, schedule, train, and coach part-time teammates to support retail performance and fan engagement.
• Plan teammate schedules around game days, non-game days, concerts, events, and other critical events, ensuring sufficient part-time staff availability.
• Review payroll against budget and forecast, and accurately monitor timesheets for scheduled shifts, breaks, and meals.
• Use reporting to interpret performance and develop actionable in-store merchandise strategies.
• Execute visual merchandising and ensure merchandise is replenished appropriately on the selling floor.
• Ensure compliance with loss-prevention and safety policies, procedures, standards, and practices.
• Foster an inclusive environment built on accountability and career development.

Benefits

• Medical, dental, and vision plans.
• 401(k) plan with company contribution.
• Wellbeing Allowance of up to $1,000 per year.
• Financial Education and Wellness Program, including access to Certified Financial Planners.
• Paid vacation and sick time.
• Paid parental leave.
• Flexible Spending Accounts for medical and dependent care.
• Company-paid Long Term Disability insurance.
• Company-paid Life and AD&D Insurance.
• Voluntary Life Insurance options for employees, spouses, and children.
• Employee Assistance Program.
• Mind health support via Modern Health and Headspace.
• Fertility and Family Planning Assistance via Carrot.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED