Retail Store Manager

AT&T•Fairview Heights, IL

26d•$55,000 - $82,600•Onsite

About The Position

The Retail Store Manager leads the daily operation of an AT&T retail store, overseeing store operations, managing and developing a team, and ensuring customers receive a high-quality experience with AT&T products and services. The role includes merchandising, product launches, meeting and exceeding sales objectives, and conducting outreach and promotional activities, including off-site events as needed. The manager coaches retail sales consultants to help them achieve sales and service goals. AT&T provides paid leadership training. The position offers an annual salary of $55,000–$82,600, plus the opportunity to earn $26,000 in yearly commissions when sales goals are met. Starting salary may vary based on geography, experience, expertise, and education or training. The role is based at 6403 N Illinois St, Fairview Heights, Illinois, and is scheduled for 40 hours per week. Store managers may work during busy store hours, including evenings and weekends.

Requirements

Excellent communication and leadership skills.
Three or more years of sales and/or customer experience in telecommunications or a related industry.
Prior management experience.
Well-developed planning, analytical, and problem-solving skills.
Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

Oversee all aspects of the daily operation of a retail store.
Manage and develop a team of retail employees.
Ensure customers have an extraordinary experience with AT&T products and services.
Manage merchandising and product launches.
Meet and exceed store sales objectives.
Conduct outreach and promotional activities, including off-site events as needed.
Coach retail sales consultants to help them meet sales and service goals.
Collaborate with key stakeholders on initiatives beyond store walls.

Benefits

Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off, including at least 23 vacation days each year, and company-designated holidays.
Paid parental leave.
Paid caregiver leave.
Additional sick leave beyond what state and local law require may be available but is unprotected.
Adoption reimbursement.
Short-term and long-term disability benefits.
Life and accidental death insurance.
Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs.
Employee Assistance Programs (EAP).
Employee wellness programs.
Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
Opportunity to earn commissions based on sales goals.