Retail Store Manager
About The Position
The Retail Store Manager is responsible for managing day-to-day sales and store operations while meeting excellent customer service standards. The position oversees the sales team and store employees, ensures products are available and displayed appropriately, and manages operational tasks related to institutional sales and rental services. The manager also promotes the Music & Arts lesson program and supports teachers. The role is eligible to participate in the Music & Arts Company bonus program based on Company performance. Pay is $24.00–$26.00 per hour plus bonus, depending on location, background, and experience; actual compensation may vary based on experience, education, location, and other factors. Music & Arts is part of the Guitar Center enterprise and operates more than 225 retail stores, 200 educational representatives, and 250 affiliate locations. The company’s mission is to encourage creativity and music, put customers first, and engage with respect and integrity.
Requirements
- High school diploma or equivalent.
- At least 2 years of relevant work experience.
Nice To Haves
- 3–5 years of retail experience.
- Musical experience and interest.
Responsibilities
- Coach, counsel, advise, support, and motivate the sales team to help them meet sales objectives.
- Stay current on financial data, inventory, and other statistics.
- Ensure all products in the store are available for purchase and displayed appropriately.
- Oversee and manage payroll, recruiting, hiring, and training of store employees.
- Execute daily operational tasks related to institutional sales and rental services for assigned accounts.
- Promote the Music & Arts lesson program and assist teachers.
- Provide outstanding customer service to every customer.
- Perform additional duties as assigned.
Benefits
- Company performance-based bonus program.
- Medical, dental, and vision benefits for full-time employees.
- 401(k) with company match for full-time employees.
- Mental health support for full-time employees.
- Paid sick, holiday, and vacation time for full-time employees.
- Employee discount program for full-time employees.
- Tuition reimbursement options for full-time employees.
- Gig leave for employee-musicians to take time off for tours and return to their jobs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
