Retail Store Manager

Circle K • Alexander, AR

7d • Onsite

About The Position

The Retail Store Manager leads and manages store operations, employees, customer service, site presentation, training, communication, planning, and financial performance. The manager recruits, hires, trains, schedules, and supervises employees; ensures the site is clean, stocked, organized, safe, and presented according to company standards; and maintains positive relationships with customers, suppliers, employees, supervisors, and the surrounding community. The role analyzes sales and expenses, manages budgets and merchandise margins, and safeguards funds. The work is primarily indoors, with some outdoor duties and occasional exposure to cold temperatures and noise.

Requirements

• High school diploma or GED preferred.
• Retail sales experience preferred.
• Experience performing the essential duties and working in the conditions described.
• Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
• Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
• Ability to use a computer, or acquire the skills necessary to use one at the site, including analyzing reports and managing inventory, cash control, and counseling notices.
• Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
• Ability to communicate orally and in writing in English.
• Ability to work with minimal direction and supervision and to serve effectively as a manager, supervisor, and leader.

Nice To Haves

• High school diploma or GED.
• Retail sales experience.

Responsibilities

• Recruit, hire, train, schedule, supervise, and support employees, while assigning tasks to ensure effective operations and excellent customer service.
• Maintain the site’s cleanliness, stock levels, organization, appearance, and compliance with company standards.
• Apply non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
• Build positive, professional relationships with suppliers and promote excellent customer service by resolving complaints promptly and professionally.
• Promote a safe and positive public image within the neighboring community.
• Prepare timely written performance appraisals and provide appropriate feedback to employees.
• Train employees on customer service, site image, marketing execution, and safety procedures, and promote safety awareness.
• Ensure employees receive timely communications; hold ongoing communication meetings with site employees and the Market Manager.
• Evaluate site needs and develop action plans to achieve objectives.
• Organize and maintain site files and manuals.
• Ensure required and requested reports are completed accurately and on time.
• Ensure merchandise is stocked, attractively displayed, and priced correctly.
• Ensure required employment posters and signs are accessible to employees.
• Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
• Budget and forecast profit-and-loss lines and manage merchandise margins.
• Safeguard and account for money received and disbursed, and perform other financial analyses needed to maximize sales and net profits.
• Perform other duties as assigned or delegated by the supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED