Retail Store Manager 3
About The Position
Oversee all aspects of the daily operation of an AT&T retail store, including merchandising, product launches, and meeting or exceeding sales objectives. Ensure customers receive an exceptional experience with AT&T products and services. Conduct outreach and promotional activities, including off-site events as needed. Coach and develop a team of retail sales consultants so they meet sales and service goals. The role includes paid leadership training and opportunities to earn monthly commission by meeting or exceeding store sales objectives. Store operations may require working during busy evening and weekend hours.
Requirements
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Excellent communication and leadership skills.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
Responsibilities
- Oversee the daily operation of a retail store.
- Manage, coach, and develop retail sales consultants to meet sales and service goals.
- Manage merchandising and product launches.
- Meet or exceed sales objectives and ensure customers receive an extraordinary experience with AT&T products and services.
- Conduct outreach and promotional activities, including off-site events as needed.
- Collaborate with key stakeholders on initiatives beyond store walls.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement
- Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire
- Paid parental leave
- Paid caregiver leave
- Additional sick leave may be available, subject to applicable state and local law
- Adoption reimbursement
- Short- and long-term disability benefits
- Life and accidental death insurance
- Supplemental critical illness, accident, hospital indemnity, and group legal programs
- Employee Assistance Programs
- Employee wellness programs
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone
- Monthly sales commission opportunity
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
