Retail Store Manager - 049

Music & Arts•Avon, CT

23d

About The Position

The Retail Store Manager is responsible for managing day-to-day sales and operations while meeting excellent customer service standards. The role includes leading the Sales team and supporting the store’s retail, institutional sales, rental services, and music lesson programs. Music & Arts encourages employees to develop their individual sound and aims to help musicians and non-musicians experience the happiness of playing an instrument. It puts customers first and emphasizes respect, integrity, and passion. Music & Arts is part of the Guitar Center enterprise and is based in Frederick, Maryland. The organization comprises more than 225 retail stores, more than 200 educational representatives, and more than 250 affiliate locations. The position pays $19.00–$21.00 per hour, depending on location, background, and experience, and is eligible for a bonus. Actual compensation may vary based on experience, education, and other factors.

Requirements

High school diploma or equivalent.
At least 2 years of relevant work experience.

Nice To Haves

3–5 years of retail experience.
Musical experience and interest.

Responsibilities

Manage the Sales team through coaching, counseling, advice, support, motivation, and other guidance to help team members meet sales objectives.
Stay current on financial data, inventory, and other statistics.
Ensure products are available for purchase and displayed appropriately.
Oversee payroll, recruiting, hiring, and training of store employees.
Execute daily operational tasks related to institutional sales and rental services for assigned accounts.
Promote the Music & Arts lesson program and assist teachers.
Provide outstanding customer service to every customer.
Perform additional duties as assigned.

Benefits

Gig leave for musician employees to take time off to perform and return to their job after a tour.
Medical insurance.
Dental insurance.
Vision insurance.
401(k) plan with company match.
Mental health support.
Paid sick time.
Paid holiday time.
Paid vacation time.
Employee discount program.
Tuition reimbursement options.
Bonus eligibility.