Retail Store Manager

Bachman's Inc.•Eden Prairie, MN

14d•$74,000 - $84,000•Onsite

About The Position

Bachman’s is hiring a mid-volume Store Manager for its Eden Prairie location. The Store Manager plans and executes store activities, leads exempt and non-exempt teams, and drives results to achieve sales and profit goals. The role fosters a service-oriented team culture grounded in Bachman’s Core Values and requires leadership in communication, problem-solving, and accountability. The Store Manager is responsible for revenue generation, store operations, customer service, people management, and product management. This includes developing sales and productivity performance, managing store finances and payroll, ensuring effective daily operations and safety practices, resolving customer concerns, recruiting and developing team members, and maintaining product presentation and the facility. The normal schedule is 45–50 hours per week, including two closing shifts and four weekend days per month during non-peak months. Peak-season schedules may reach 60 hours per week.

Requirements

At least 4 years of experience in retail management or an equivalent capacity.
Associate degree in Horticulture or related post-secondary education.
MNLA certification, or the ability to become certified within 3 years; certification is required.
Ability to interact with and build relationships with customers and staff.
Good written and verbal communication skills.
Technical knowledge of POS systems, Windows, and Excel.
Knowledge of merchandise and display.
High energy and the ability to lead, train, delegate, and motivate staff.
Ability to work the normal schedule of 45–50 hours per week, including two closing shifts and four weekend days per month during non-peak months; seasonal peak schedules may reach 60 hours per week.

Nice To Haves

At least 2 years of experience in a Bachman’s retail supervisory or management role.
Four-year college degree; experience in business, marketing, or horticulture.
Good knowledge of Bachman’s policies and procedures.
Knowledge of garden and floral products.
Demonstrated excellent performance at Bachman’s.
MNLA certification is preferred, with certification required within 3 years if not already certified.

Responsibilities

Develop a high-performance culture and motivate the team to meet sales and productivity goals.
Analyze sales reports and partner with Assistant Store Managers to execute in-store business and sales strategies.
Train and coach the selling team to build product knowledge.
Drive store financial performance by achieving sales and profit goals and controlling expenses.
Demonstrate Bachman’s Core Values: Passion, Caring, Inspiring, Committed, and Never Settle.
Set goals, direction, and actions through strategic planning.
Motivate self and others to accomplish objectives in complex or ambiguous situations.
Respond to store problems, follow up on unresolved issues, and ensure issues are fully addressed.
Communicate new initiatives, leadership messages, and promotions.
Manage the payroll budget by creating and approving schedules based on business needs and monitoring staffing levels.
Follow and lead best practices.
Perform and oversee scheduling, physical inventory, opening and closing duties, time-sheet review, payroll accuracy documentation, and merchandise flow.
Enforce company policies and procedures fairly and consistently.
Enforce safety policies and procedures, model safe practices, and hold associates to high safety standards.
Ensure an efficient register experience and stay current on payment, coupon, return, and exchange policies.
Foster an exceptional customer experience that builds customer loyalty.
Ensure consistent team participation in the rewards program.
Resolve customer concerns promptly.
Build trust, credibility, rapport, and effective working relationships with people inside and outside the organization.
Set clear expectations and hold the store team and self accountable for brand, performance, and behavior standards.
Manage personnel matters, including selection, termination, performance appraisal, and professional development of subordinates.
Communicate with store teams to lead positive change.
Assess and coach team members on performance.
Ensure the store team follows employment practices and policies.
Assist with recruiting, hiring, and developing a high-performing team.
Ensure visual presentation, organization, and facility maintenance reflect Bachman’s standards.
Lead or assign daily merchandising, stocking, and product inventory disposition tasks.
Perform other duties as assigned.