Retail Store Manager
5.11•Lubbock, TX
About The Position
The Retail Store Manager takes ownership of daily store operations and drives performance while leading a customer-first culture. The manager guides the team to meet store goals, exceed customer expectations, and uphold 5.11’s standards. The role includes leading and developing staff, managing inventory and merchandising, tracking performance, and maintaining operational excellence.
Requirements
- At least 3 years of supervisory experience.
- Experience focused on driving sales, developing talent, and motivating teams to perform at a high level.
- Skills in coaching and developing others, managing operations, and maintaining visual and inventory standards.
- Ability to thrive in a fast-paced, customer-focused environment with an emphasis on results and execution.
Nice To Haves
- Passion for outdoor or fitness gear.
Responsibilities
- Lead and inspire the team to deliver an exceptional 5.11 EDGE customer service experience.
- Coach and develop staff to improve their skills, confidence, and accountability.
- Foster teamwork and continuous improvement.
- Manage store operations, including inventory, merchandising, and visual presentation.
- Track performance metrics and implement strategies to achieve store goals.
- Maintain store standards, compliance, and operational excellence.
Benefits
- Employee discounts on 5.11 gear.
- Health, dental, and vision insurance.
- Opportunities to learn, grow, and advance within the company.
- 401(k) program with employer match.
- Employer-paid basic life and AD&D insurance.
- Voluntary Hospital Indemnity and Accident insurance.
- Flexible Spending Account and Health Savings Account.
- Employee Assistance Program.
- Paid time off, paid holidays, and sick time.
- Casual dress code.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
