Retail Store Manager

DXL•Lansing, MI

About The Position

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a self-driven, results-oriented Retail Store Manager to build long-term relationships with guests and deliver an unmatched retail experience. The manager leads, inspires, and develops a team in a fast-paced environment while managing store operations and sales performance. DXL stores are free-standing rather than located in malls and close at 7 p.m. The company emphasizes developing employees for promotion from within, and the entire team is eligible for quarterly bonuses. The expected pay range is $15.00 to $33.12 per hour, based on experience. Compensation includes a base hourly wage and potential commission of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable. Associates may also qualify for a quarterly bonus based on overall store sales. All associates may participate in the 401(k) plan. Associates working 30 or more hours are eligible for medical, dental, and vision plans; life and disability insurance; healthcare and dependent care flexible spending accounts; paid holidays; sick/personal days; and vacation time. DXL is committed to diversity, equity, and belonging and provides equal employment opportunities without discrimination or harassment based on protected characteristics.

Requirements

  • High school diploma or equivalent.
  • Two years of experience in a Store Manager role.
  • Four years of experience in a supervisory role.
  • Willingness to travel to neighboring store locations.
  • Ability to lift up to 10 lbs. and move up to 50 lbs.

Nice To Haves

  • College degree.
  • Previous experience working in a commission-oriented environment.

Responsibilities

  • Ensure each guest feels welcome by spending quality time with them and asking questions to understand their needs, preferences, and lifestyle.
  • Ensure the store meets sales plans while monitoring customer service, inventory, expense control, and risk management.
  • Build a customer-focused sales team through ongoing coaching and training in selling skills, behaviors, and operational procedures.
  • Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.

Benefits

  • Quarterly bonuses based on overall store sales; the entire team is eligible.
  • Commission potential of 1.5% to 6%, subject to individual sales performance and meeting a weekly sales base, if applicable.
  • 401(k) plan available to all associates.
  • Medical, dental, and vision plans for associates working 30 or more hours.
  • Life insurance and disability plans for associates working 30 or more hours.
  • Healthcare and dependent care flexible spending accounts for associates working 30 or more hours.
  • Paid holidays, sick/personal days, and vacation time for associates working 30 or more hours.
  • Opportunities for development and promotion from within.
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