Retail Store Environment Team Member PT

Michaels•Lancaster, CA

6d•Onsite

About The Position

The Retail Store Environment Team Member maintains the store’s overall appearance, cleanliness, and recovery standards while delivering friendly customer service and helping customers find what they need. Core tasks include collecting and disposing of trash, cleaning floors and assigned areas, moving and replacing products and equipment for cleaning, preparing cleaning solutions when needed, and deep cleaning high-traffic areas such as bathrooms, breakrooms, and entryways. The role also involves keeping cleaning equipment orderly, notifying a supervisor when supplies need replenishment, seeking out areas that need attention, and completing assigned tasks in accordance with applicable guidelines and company procedures. Team members are expected to interact positively and respectfully with customers and colleagues, represent the organization’s values, and serve as positive role models. Other duties may include checkout and cash handling, promoting rewards and private-label credit card programs, supporting buy-online-pickup-in-store and ship-from-store processes, unloading trucks, stocking, planogram work, and supporting safety and shrink-prevention programs. This role is performed in a public retail store. Public areas are climate controlled, while some stock rooms may not be; some outdoor work may be required for retrieving carts or unloading trucks. Work hours include nights, weekends, and early mornings. The job involves standard commercial cleaners and cleaning chemicals. Applicants in the U.S. must meet federal, state, and local legal requirements, and team members in this role must be at least 16 years old.

Requirements

Must be at least 16 years old.
Must satisfy applicable federal, state, and local legal requirements for the job.
Ability to remain standing for long periods.
Ability to move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

Retail and/or cleaning experience preferred.

Responsibilities

Maintain store cleanliness, recovery standards, and the overall look and feel of the store.
Provide friendly customer service and help customers find products.
Collect and dispose of trash according to approved procedures.
Dust and damp mop floors according to approved procedures.
Move equipment and products to clean, then return products to their proper placement.
Clean assigned areas using assigned materials and equipment.
Prepare cleaning solutions by mixing water and detergents when required.
Deep clean bathrooms, breakrooms, entryways, and other high-traffic areas.
Keep cleaning equipment neat and orderly and notify a supervisor of supply needs.
Identify areas that need cleaning and take initiative to complete the work.
Complete tasks assigned by a supervisor and follow applicable guidelines and company procedures.
Maintain positive and respectful interactions with team members and customers, including in difficult situations.
Project a positive image and serve as a role model for other team members.
As assigned, provide checkout service, handle cash to standards, and promote rewards and private-label credit card programs.
As assigned, assist with buy-online-pickup-in-store and ship-from-store processes.
As assigned, participate in truck unloading, stocking, and planogram processes.
Support shrink and safety programs and follow company policies, standards, and standard operating procedures.