Retail Store Area Supervisor - Full Time - Key Carrier

Ocean State Job Lot • Village of Fishkill, NY

12h • $20 - $22

About The Position

The Store Area Supervisor oversees daily operations and merchandising in assigned areas at Ocean State Job Lot, ensuring smooth freight flow and exceptional customer experiences under the guidance of a designated Team Leader. The role is a development path for future OSJL team leaders, and associates are encouraged to pursue leadership growth opportunities. The position may also involve supervising store operations, including opening and closing, when designated.

Requirements

• At least 1 year of professional experience in another retail environment.
• Computer skills, including experience with Google platform tools such as Email, Sites, Slides, Drive, Docs, and Sheets, and Qlik.
• Availability to work as needed by the business, including nights and weekends.
• Must be at least 18 years old.

Nice To Haves

• Prior customer service experience.
• Training experience.
• Prior experience with merchandise ordering, receiving, stocking, and maintenance in another retail environment.

Responsibilities

• Champion exceptional customer service for diverse clientele and foster a welcoming, inclusive environment by exemplifying the T.R.E.A.T. model.
• Connect customers with corporate customer service and help ensure issues are effectively resolved.
• Promote company-wide customer initiatives, including donations, loyalty programs, and promotions.
• Create effective work schedules for the assigned area.
• Guide and support the team in completing tasks and foster a collaborative, motivating environment.
• Support training for store associates in the assigned area and encourage growth across all levels.
• Manage merchandise presentation and ensure timely adherence to company guidelines.
• Maintain accurate signage and ticketing, and manage ordering, backroom stock, and sales floor flow.
• Verify pricing accuracy of incoming shipments, report errors and discrepancies, and perform daily manifest checks.
• Identify, separate, and display priority items.
• Handle packaways, Return To Warehouse shipments, transfers, recalls, and returns according to company policies.
• Maintain store safety and maintenance standards.
• Supervise store operations, including opening and closing procedures, when designated.
• Operate a cash register as needed.
• Follow all company policies and procedures.

Benefits

• 30% associate discount.
• Wellbeing Time and Care.com access.
• Paid sick time, vacation, and holiday pay.
• Medical, dental, vision, and life insurance.
• Critical illness and accident coverage.
• Flexible Spending Account (FSA) for healthcare and dependent care costs.
• Short-term disability coverage.
• Accolade Care personalized healthcare support and navigation.
• Referral bonus eligibility.
• Tuition reimbursement.
• Profit sharing bonus.
• 401(k) retirement savings plan.
• OSJL vacations and discounts at partner companies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed