Retail Store Area Supervisor - (Key Carrier) - Full Time - NEW STORE OPENING!

External Ocean State Job Lot•Middletown, NY

15h

About The Position

The Store Area Supervisor at Ocean State Job Lot oversees the daily operations and merchandising of assigned areas, ensuring smooth freight flow and exceptional customer experiences under the guidance of a designated Team Leader. The role is a development path for future OSJL team leaders, and associates are encouraged to pursue leadership opportunities.

Requirements

At least 1 year of professional experience in another retail environment.
Computer skills, including Google platform tools such as Email, Sites, Slides, Drive, Docs, and Sheets, as well as Qlik.
Availability to work as needed by the business, including nights and weekends.
Must be at least 18 years old.

Nice To Haves

Prior customer service experience.
Training experience.
Prior experience with merchandise ordering, receiving, stocking, and maintenance in other retail environments.

Responsibilities

Champion exceptional customer service for diverse clientele and foster a welcoming, inclusive environment by exemplifying the T.R.E.A.T. model.
Connect customers with corporate customer service and help ensure effective resolution of their concerns.
Promote company-wide customer initiatives, including donations, loyalty programs, and promotions.
Create effective work schedules for the assigned area.
Guide and support team members so tasks are completed and a collaborative, motivating environment is maintained.
Support training for store associates in the assigned area and foster growth opportunities.
Manage merchandise presentation and ensure timely adherence to company guidelines.
Maintain accurate signage and ticketing; manage ordering, backroom stock, and sales floor flow.
Verify pricing accuracy of incoming shipments, report errors and discrepancies, and perform daily manifest checks.
Identify, separate, and display priority items effectively.
Handle packaways, Return To Warehouse shipments, transfers, recalls, and returns according to company policies.
Uphold store safety and maintenance standards.
When designated, supervise store operations, including opening and closing procedures.
Operate a cash register as needed.
Adhere to all company policies and procedures.

Benefits

30% associate discount.
Wellbeing time and Care.com access.
Sick time pay, vacation, and holiday pay.
Medical, dental, vision, life insurance, critical illness, and accident coverage.
Flexible Spending Account (FSA).
Short-term disability coverage.
Accolade Care personalized healthcare support and navigation.
Referral bonus eligibility.
Tuition reimbursement.
Profit-sharing bonus.
401(k) retirement savings plan.
Vacations and discounts at partner companies.