Retail Stock - Willow Ridge Rack

Nordstrom•Marlton, NJ
•$17 - $18

About The Position

Nordstrom Rack team members work in a fast-paced, high-energy environment, continuously moving and collaborating to create a welcoming and inclusive atmosphere for customers. They support quick and easy customer experiences and keep the store clean and clutter-free. Team members may occasionally work in different store areas to maintain clean sales floors and stockrooms and help customers find merchandise. Available departments include Sales, Customer Service, Stock, and Fulfillment; candidates can discuss their preferred role during the interview process. Sales and Customer Service work includes keeping the sales floor organized, replenished, and ready through re-merchandising and straightening; assisting with in-store, online, and mobile transactions using point-of-sale systems; supporting fitting rooms; sorting and returning clothing to the sales floor; organizing stockrooms; checking in and ticketing merchandise; using store technologies; meeting operational, merchandise, and asset-protection standards; and promoting programs such as Nordstrom Rewards. Stock Support and Fulfillment work includes receiving and unloading freight, unpacking and delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, using inventory management systems to scan and process merchandise shipments, maintaining clean and organized selling floors and stockrooms, and providing general store support such as setting up events, organizing the backroom, completing markdowns, and relocating fixtures. The position requires continuous movement for 6–8 hours per shift and frequent bending, twisting, squatting, flexing, reaching, and hand use. Team members regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds. Stock and Fulfillment team members frequently lift and carry up to 25 pounds and occasionally up to 50 pounds. The stated hourly pay range is $17.05–$17.75; offers depend on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Applications are accepted on an ongoing basis.

Requirements

  • Clear and effective communication and strong interpersonal skills.
  • Accountability, initiative, and a high level of ownership.
  • Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to work a flexible schedule based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, including reaching for and lifting them above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
  • For Stock and Fulfillment roles, ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

  • Collaborate with teammates to create a welcoming and inclusive atmosphere for customers.
  • Help provide a quick and easy customer experience and keep the store clean and clutter-free.
  • Maintain sales-floor presentation through re-merchandising, replenishment, and straightening.
  • Assist customers with in-store, online, and mobile transactions using point-of-sale systems; bag items and handle bulky merchandise.
  • Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the floor.
  • Sort and return clothing to the sales floor and keep stockrooms organized.
  • Check in and accurately ticket merchandise.
  • Use store technologies and follow operational, merchandise, and asset-protection standards.
  • Promote initiatives such as the Nordstrom Rewards program.
  • Receive and unload freight, unpack merchandise, and deliver it to selling departments.
  • Fulfill customer orders promptly and prepare and ship orders according to quality, packing, and shipping standards.
  • Use inventory management systems to scan, process, and research merchandise shipments according to inventory-control processes.
  • Maintain clean and organized selling floors and stockrooms.
  • Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating store fixtures.

Benefits

  • Medical, vision, and dental insurance
  • Retirement benefits, including 401(k)
  • Paid time away and PTO accruals
  • Life insurance and disability insurance
  • Merchandise discount
  • Employee assistance program (EAP) resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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