Seasonal Retail Stock - Lakeside Village Rack

Nordstrom•Lakeland, FL

1d•$16 - $17

About The Position

Nordstrom Rack team members work in a fast-paced, high-energy environment, collaborating to create a welcoming and inclusive atmosphere and a quick, easy customer experience. Team members help keep the store clean and clutter-free and may occasionally work in different areas to maintain the sales floor and stockrooms and assist customers. Roles are available in Sales, Customer Service, Stock, and Fulfillment; the specific area of interest can be discussed during the interview. Sales and Customer Service duties include keeping the sales floor ready through re-merchandising and straightening, assisting with transactions across in-store, online, and mobile platforms, supporting fitting rooms, sorting and returning clothing, organizing stockrooms, checking in and ticketing merchandise, using store technologies, following operational and asset protection standards, and promoting Nordstrom Rewards. Stock Support and Fulfillment duties include receiving and processing freight, delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, using inventory management systems to process and research shipments, maintaining clean and organized floors and stockrooms, and providing general store support such as event setup, backroom organization, markdowns, and relocating fixtures.

Requirements

Clear, effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
Regularly lift items up to 10 pounds and occasionally lift items up to 25 pounds.
For Stock and Fulfillment roles, frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Collaborate with teammates to create a welcoming, inclusive atmosphere and a quick, easy customer experience.
Keep the store clean and clutter-free, including sales floors and stockrooms.
Re-merchandise and straighten the sales floor throughout the day.
Assist customers with in-store, online, and mobile transactions using point-of-sale systems; bag items and handle bulky merchandise.
Support fitting rooms by greeting and assisting customers and sorting and returning clothing to the sales floor.
Organize stockrooms and ensure merchandise is checked in and accurately ticketed.
Use store technologies and adhere to operational, merchandise, and asset protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver new merchandise to selling departments.
Fulfill customer orders and prepare them for shipment according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments.
Provide general store support, including setting up special events, organizing the backroom, processing markdowns, and relocating fixtures.