Seasonal Retail Sales or Stock - The Village at Allen Rack

Nordstrom•Allen, TX
•$16 - $17•Onsite

About The Position

Nordstrom Rack is hiring seasonal team members for Sales, Customer Service, Stock, and Fulfillment roles at The Village at Allen Rack. Team members work in a fast-paced, high-energy environment, collaborate with teammates, create a welcoming and inclusive atmosphere, provide a quick and easy customer experience, and keep the store clean and clutter-free. Team members may occasionally work in different areas of the store to maintain floor and stockroom cleanliness and help customers find merchandise. Applicants can discuss their preferred role during the interview process. Sales and Customer Service work includes keeping the salesfloor organized and stocked through re-merchandising and straightening; assisting customers with transactions across in-store, online, and mobile platforms; supporting fitting rooms; sorting and returning clothing to the salesfloor; organizing stockrooms; checking in and ticketing merchandise; using store technologies; following operational, merchandise, and asset protection standards; and promoting initiatives such as Nordstrom Rewards. Stock Support and Fulfillment work includes receiving and processing freight, delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, using inventory management systems to process and research shipments, maintaining clean and organized selling floors and stockrooms, and supporting store operations such as events, backroom organization, markdowns, and fixture relocation. The position requires continuous movement and frequent handling and lifting of merchandise. The listed hourly pay range is $16.20–$16.85. Pay offers depend on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Benefits and eligibility may vary based on location, job level, classification, and length of employment. Applications are accepted on an ongoing basis.

Requirements

  • Clear, effective communication and strong interpersonal skills.
  • Accountability, initiative, and a high level of ownership.
  • Organizational skills and attention to detail.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to work a flexible schedule based on business needs.
  • Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
  • For Stock and Fulfillment roles, frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

  • Keep the salesfloor organized, sized, and stocked through re-merchandising and straightening.
  • Assist customers with transactions across in-store, online, and mobile platforms, including operating point-of-sale systems, bagging items, and handling bulky or heavy items.
  • Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the floor.
  • Sort and return clothing to the salesfloor to maintain a clean, clutter-free customer experience.
  • Keep stockrooms organized and ensure merchandise is checked in and accurately ticketed.
  • Demonstrate expertise in technologies used in the store environment.
  • Follow operational, merchandise, and asset protection standards.
  • Promote initiatives such as the Nordstrom Rewards program.
  • Receive and unload freight, unpack merchandise, and deliver new arrivals to selling departments.
  • Fulfill customer orders promptly and according to quality standards.
  • Prepare and ship customer orders according to quality, packing, and shipping standards.
  • Use inventory management systems to scan, process, and research merchandise shipments according to inventory control processes.
  • Help maintain clean and organized selling floors and stockrooms.
  • Provide general store support, including setting up special events, organizing the backroom, processing markdowns, and relocating store fixtures.

Benefits

  • Medical, vision, and dental coverage
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance
  • Disability insurance
  • Merchandise discount
  • Employee Assistance Program resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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