Retail Stock - Colony Place Rack

Nordstrom•Plymouth, MA

1d•$18 - $19•Onsite

About The Position

Nordstrom Rack is hiring a team member for a fast-paced retail environment. Team members collaborate to create a welcoming and inclusive atmosphere, provide customers with a quick and easy experience, and keep the store clean and clutter-free. Depending on department and business needs, the role may involve work in Sales, Customer Service, Stock, or Fulfillment, and may require flexibility to assist in different areas of the store. Sales and Customer Service duties include maintaining and replenishing the salesfloor, assisting customers with transactions across in-store, online, and mobile platforms, supporting fitting rooms, returning clothing to the salesfloor, organizing stockrooms, checking in and ticketing merchandise, using store technologies, following operational and asset protection standards, and promoting Nordstrom Rewards. Stock Support and Fulfillment duties include receiving and processing freight, delivering merchandise to selling departments, fulfilling and shipping customer orders, using inventory management systems to process and research shipments, maintaining clean and organized selling floors and stockrooms, and providing general store support such as setting up events, organizing backrooms, completing markdowns, and relocating fixtures. The position requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use. Employees handle bulky items and regularly lift up to 10 pounds and occasionally up to 25 pounds. Stock and Fulfillment employees frequently lift and carry up to 25 pounds and occasionally up to 50 pounds. The listed hourly pay range is $18.15–$18.85, dependent on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to continuously move for 6–8 hours per shift and frequently bend, twist, squat, flex, and reach.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting them above the head.
Ability to regularly lift items up to 10 pounds and occasionally up to 25 pounds.
For Stock and Fulfillment roles, ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Maintain and replenish the salesfloor through re-merchandising and straightening merchandise.
Assist customers with cashiering and transactions across in-store, online, and mobile platforms.
Provide fitting room assistance and sort and return clothing to the salesfloor.
Keep customer areas clean and clutter-free.
Organize stockrooms and ensure merchandise is checked in and accurately ticketed.
Demonstrate expertise in technologies used in the store environment.
Follow operational, merchandise, and asset protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver it to selling departments.
Fulfill customer orders promptly while following quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments according to inventory control processes.
Maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating store fixtures.
Communicate clearly and effectively and collaborate with teammates.
Work a flexible schedule based on business needs.