Seasonal Retail Stock & Fulfillment - Metro Pointe at South Coast Rack

Nordstrom•Costa Mesa, CA

2d•Onsite

About The Position

Nordstrom Rack team members work in a fast-paced, high-energy environment, collaborating to create a welcoming and inclusive atmosphere for customers. They help provide a quick and easy customer experience and keep the store clean and clutter-free. Team members may work in different areas of the store to maintain salesfloor and stockroom cleanliness and assist customers. Roles are available in Stock and Fulfillment; applicants can discuss their preferred role during the interview process. Depending on the role, responsibilities include keeping the salesfloor stocked and organized, assisting customers with transactions and fitting rooms, maintaining stockrooms, receiving and processing merchandise, and fulfilling and shipping customer orders. Team members may also provide general store support, including preparing special events, markdowns, organizing the backroom, and relocating fixtures. This seasonal position pays $18.85–$19.65 per hour. Pay offers depend on location and job-related knowledge, skills, and experience. The role may be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life insurance, disability coverage, merchandise discounts, and employee assistance resources; eligibility requirements may apply.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
For Stock and Fulfillment roles, ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Keep the salesfloor runway-ready by re-merchandising, straightening, sizing, and filling merchandise throughout the day.
Assist customers with transactions across in-store, online, and mobile platforms, including operating point-of-sale systems, bagging merchandise, and handling bulky or heavy items.
Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the salesfloor.
Maintain a clean, clutter-free customer experience by sorting and returning clothing to the salesfloor.
Keep stockrooms organized and ensure merchandise is checked in and accurately ticketed.
Demonstrate expertise in technologies used in the store environment.
Follow operational, merchandise, and asset protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver newly arrived items to selling departments.
Fulfill customer orders promptly in accordance with quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
Help maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating store fixtures.