About The Position

Nordstrom Rack team members work in a fast-paced, high-energy environment, collaborating to create a welcoming and inclusive atmosphere for customers. The role supports a quick and easy customer experience and helps keep the store clean and clutter-free. Team members may work across different store areas, including Sales, Customer Service, Stock, and Fulfillment; the preferred area can be discussed during the interview. Sales and Customer Service work includes maintaining and replenishing the sales floor, cashiering across in-store, online, and mobile platforms, assisting customers in fitting rooms, sorting and returning clothing, organizing stockrooms, checking in and ticketing merchandise, using store technologies, following operational and asset-protection standards, and promoting Nordstrom Rewards. Stock Support and Fulfillment work includes receiving and unloading freight, unpacking and delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, processing and researching shipments through inventory management systems, maintaining clean and organized sales floors and stockrooms, and providing general store support such as preparing special events, organizing backrooms, markdowns, and moving store fixtures. The position is seasonal. The stated pay range is $17.70–$18.40 per hour, with offers dependent on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses.

Requirements

  • Clear and effective communication and strong interpersonal skills.
  • Accountability, initiative, and a high level of ownership.
  • Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to work a flexible schedule based on business needs.

Responsibilities

  • Maintain sales floors so they are ready for customers through re-merchandising, straightening, sizing, and replenishment.
  • Assist customers with cashiering and transactions across in-store, online, and mobile platforms; operate point-of-sale systems and handle and bag merchandise.
  • Support fitting room customers and sort and return clothing to the sales floor.
  • Keep stockrooms organized and ensure merchandise is checked in and accurately ticketed.
  • Use store technologies and follow operational, merchandise, and asset-protection standards.
  • Promote initiatives such as the Nordstrom Rewards program.
  • Receive and unload freight, unpack merchandise, and deliver it to selling departments.
  • Fulfill customer orders and prepare them for shipping in accordance with quality, packing, and shipping standards.
  • Use inventory management systems to scan, process, and research merchandise shipments.
  • Maintain clean and organized selling floors and stockrooms.
  • Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating store fixtures.

Benefits

  • Medical, vision, and dental coverage options.
  • Retirement benefits, including 401(k).
  • Paid time away and PTO accruals.
  • Life insurance and disability coverage options.
  • Merchandise discount.
  • Employee Assistance Program resources.
  • Holidays.
  • Potential eligibility for performance-based incentives or bonuses.
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