About The Position

Nordstrom Rack is hiring seasonal team members for Sales, Customer Service, Stock, and Fulfillment roles at Hamilton Town Center Rack. Team members work in a fast-paced, high-energy environment, collaborate with teammates, help create a welcoming and inclusive atmosphere for customers, support a quick and easy shopping experience, and keep the store and stockrooms clean and organized. Employees may occasionally work in different areas of the store based on business needs. Applicants can discuss their preferred role during the interview process. Sales and Customer Service duties include maintaining a well-presented sales floor through re-merchandising and straightening; assisting customers with in-store, online, and mobile transactions; operating point-of-sale systems; bagging merchandise; supporting fitting room operations; returning clothing to the floor; organizing stockrooms; checking in and ticketing merchandise; using store technologies; following operational, merchandise, and asset-protection standards; and promoting initiatives such as Nordstrom Rewards. Stock Support and Fulfillment duties include receiving and unloading freight, unpacking and delivering merchandise to selling departments, fulfilling and shipping customer orders according to quality standards, using inventory management systems to scan and process shipments and research merchandise, maintaining clean and organized selling floors and stockrooms, and providing general store support such as preparing events, organizing the backroom, completing markdowns, and relocating fixtures. The role requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use. Employees handle bulky or awkward merchandise and regularly lift up to 10 pounds and occasionally up to 25 pounds. Stock and Fulfillment employees frequently lift and carry up to 25 pounds and occasionally up to 50 pounds. The stated pay range is $16.20–$16.85 per hour, with offers dependent on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Applications are accepted on an ongoing basis.

Requirements

  • Clear and effective communication and strong interpersonal skills.
  • Accountability, initiative, and a high level of ownership.
  • Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to work a flexible schedule based on business needs.
  • Ability to remain in continuous movement for 6–8 hours per shift and frequently bend, twist, squat, flex, and reach.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped merchandise, including reaching and lifting items above the head.
  • Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.
  • For Stock and Fulfillment roles, ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

  • Work with teammates to keep the sales floor presentable, sized, and filled through re-merchandising and straightening.
  • Assist customers with in-store, online, and mobile transactions, including operating point-of-sale systems and bagging merchandise.
  • Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the floor.
  • Keep customer areas clean and clutter-free by sorting and returning clothing to the sales floor.
  • Keep stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
  • Use store technologies and follow operational, merchandise, and asset-protection standards.
  • Promote initiatives such as the Nordstrom Rewards program.
  • Receive and unload freight, unpack merchandise, and deliver new arrivals to selling departments.
  • Fulfill customer orders in a timely manner according to quality standards.
  • Prepare and ship customer orders according to quality, packing, and shipping standards.
  • Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
  • Maintain clean and organized selling floors and stockrooms.
  • Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating store fixtures.

Benefits

  • Medical, vision, and dental coverage options
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance and disability insurance options
  • Merchandise discount
  • Employee Assistance Program resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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