PT GC Retail Sr. Sales Associate Store 367

Guitar Center•Champaign, IL

11d

About The Position

Guitar Center is seeking a music-passionate Retail Sr. Sales Associate to deliver a welcoming, engaging customer experience and help customers find instruments and accessories that fit their needs. The role combines sales performance, product expertise, relationship-building, merchandising, and store operations. As a keyholding member of the store, the associate may open and close the store as needed and guide and mentor fellow team members. The listed pay range is $17.54–$21.92 per hour plus commission, depending on background and experience; actual compensation may vary based on experience, education, and other factors. Guitar Center describes its environment as creative and vibrant, with access to current gear and a team-oriented culture. The company offers musicians gig leave to take time off to perform or tour and return to their job afterward. Benefits and perks include medical, dental, and vision coverage, a 401(k) with company match, mental health support, paid sick, holiday, and vacation time, an employee discount program, and tuition reimbursement options.

Requirements

Passion for music and a solid understanding of various instruments and products.
A proven track record in sales and ability to exceed targets.
Excellent verbal and written communication skills.
Ability to thrive in a fast-paced retail environment and strong organizational skills.
Ability to influence and inspire others toward shared goals.
Flexibility to work additional hours if needed and work nights and weekends as needed.
Friendly, customer-focused approach; problem-solving ability; collaboration and leadership skills.

Responsibilities

Create a welcoming environment and help customers find gear suited to their musical interests and needs.
Achieve and exceed sales targets, including upselling and cross-selling instruments and accessories.
Maintain expert knowledge of products, including guitars and recording equipment, and help improve colleagues’ product knowledge.
Build strong customer relationships and help fellow associates develop relationships in the local music community.
Organize displays, restock shelves, and maintain the store.
Guide and mentor team members, supporting them with customer interactions and operational tasks.
Open and close the store as needed as a keyholding team member.

Benefits

Medical coverage
Dental coverage
Vision coverage
401(k) with company match
Mental health support
Paid sick time
Paid holiday time
Paid vacation time
Employee discount program
Tuition reimbursement options
Gig leave for musician employees to take time off to perform or tour and return to their job