Retail Shop Manager on Duty, La Costa

Equinox • Carlsbad, CA

5d • Onsite

About The Position

Equinox is seeking energetic, creative, and enthusiastic Retail Shop Managers-on-Duty for its locations in La Costa. The MOD helps direct and motivate the sales team in one Equinox Shop, ensuring excellent customer service, a complete customer experience, and operational excellence. The role takes direction from the Regional, District, or Area Shop Manager and the Assistant Manager on business strategy and action plans to support productivity and compliance with company policies and procedures.

The position includes supporting sales goals, coaching Style Advisors, maintaining service and product knowledge, and helping ensure effective inventory, loss prevention, staffing, and operational practices. The MOD also helps maintain brand standards, merchandising, housekeeping, and team relationships, while communicating effectively and supporting company initiatives. A varied schedule may be required based on the needs of the retail business.

Requirements

• Proven leadership ability and ability to take direction.
• Experience in a customer service business, preferably in retail.
• Hardworking and diligent, with honesty and personal integrity.
• Excellent time management, organizational, problem-solving, and communication skills.
• Ability to utilize new techniques and ideas.
• Availability to work a varied schedule based on the needs of the retail business.
• Must have a legal right to work in the United States.

Responsibilities

• Achieve assigned monthly sales goals through individual contribution to the total monthly store goal.
• Coach and develop Style Advisors in selling tactics, tools, and understanding key business metrics.
• Ensure an unparalleled customer experience for visitors to The Shop and Equinox.
• Maintain knowledge of club and Shop services, programs, and products.
• Uphold loss prevention and inventory management policies and ensure team adherence.
• Ensure personal and team understanding of communications and training materials and complete assigned operational tasks accurately and on time.
• Assist Regional, District, and/or Area Shop Managers with hiring, training, coaching, and development of Shop staff.
• Assist with scheduling and shift coverage.
• Maintain company brand standards through merchandising, marketing direction, and adherence to the Shop dress code.
• Maintain excellent housekeeping and organizational standards on sales floors, at cash wraps, and in stockrooms.
• Build effective relationships with employees, colleagues, supervisors, and clients.
• Maintain awareness of happenings and general standards and practices in other departments to encourage camaraderie and team spirit.
• Comply with and enforce company policies and procedures and support company initiatives.
• Communicate clearly and effectively at all levels with tact and diplomacy.

Benefits

• Competitive salary and benefits.
• Industry-leading commission opportunities for club employees.
• Complimentary Club membership.
• Perks and incentives with products and services, including Personal Training, Pilates, Spa, and Shop.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed