Retail/Senior Retail Media Digital Specialist

Skai•New York, NY

2d•$90,000 - $100,000•Hybrid

About The Position

The Expert Services Specialist or Senior Specialist (level depends on experience and assessment) is a retail media practitioner responsible for the day-to-day execution and performance of assigned client accounts on Skai’s Retail Media management platform. The role involves hands-on campaign management and accountability for campaign performance, while developing a consultative approach that explains results and recommends next steps. Working with an Expert Services Manager and the Expert Services Director, the specialist serves external clients, supports account strategy, and contributes to high-quality team delivery. The position is US-based and hybrid, with three days in the office per week and a home/office work mix. Occasional travel may be required. The salary range is $90,000–$100,000, with eligibility for additional bonus compensation. Salary may vary based on experience, skills, abilities, internal equity, and market data.

Requirements

Hands-on experience building, running, and optimizing paid ecommerce campaigns, including Amazon Sponsored Products, Sponsored Brands, and Sponsored Display; able to explain changes made and their results.
Ability to perform root-cause analysis and connect metrics to client business objectives rather than optimizing to a single metric.
Confidence working with large datasets in Excel or similar tools.
Clear client-facing communication, both written and verbal, including explaining results and recommendations.
Ownership and follow-through, including resolving problems and flagging risks early.
Curiosity about AI and automation and use of generative AI tools such as Claude.

Nice To Haves

Experience with Walmart Connect and demand-side platforms (DSPs), such as Amazon DSP or Walmart DSP.
AMC experience, including running and interpreting queries.
Experience with other networks, including Instacart, Target and Roundel Media Studio, Criteo, CitrusAd, Epsilon, or Kroger Precision Marketing.
Agency-side background and experience with Skai or a comparable platform.
Experience collaborating with a global team, locally and virtually.

Responsibilities

Own the day-to-day execution, optimization, and performance of assigned retail media accounts, including campaign builds, budget pacing, bids, and campaign structure.
Investigate changes in performance and identify opportunities and root causes; advise clients on media planning and best practices across Amazon, Walmart, and other networks.
Prepare performance updates and contribute to quarterly business reviews (QBRs) and strategic reviews.
Build custom analyses, reports, and automations, including using generative AI tools when standard tools and templates are insufficient.
Coach Specialists and contribute to team playbooks.
Partner with product, sales, technical account management, and client services to surface client needs and market opportunities.