Retail Selling Support Associate - Womens Clothing, Sherman Oaks Fashion Square - Part Time

Macy's•Los Angeles, CA

5d•$19 - $22•Onsite

About The Position

As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style through genuine, engaging service and strong product knowledge. You circulate the sales floor to understand customer needs, share loyalty-program benefits, and guide customers through their shopping experience. You also help maintain merchandise standards, support fitting-room and sales-floor upkeep, and assist with fulfillment to keep the department polished and ready for customers. The role centers on hospitality, selling, teamwork, and achieving sales goals. Colleagues prepare for the day by reviewing goals, learning about new arrivals, popular items, trends, and promotions. They welcome customers, build relationships through personal conversations, maintain a shoppable environment by recovering floors and fitting rooms, updating signs and pricing, and supporting merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and collaborate with colleagues to improve individual and store results. This part-time position requires flexible availability, including days, evenings, weekends, and holidays. Part-time colleagues are typically scheduled 12–24 hours per week, with schedules dependent on business needs and colleague availability. All schedules include weekend shifts.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales-goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
Ability to use electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Engage customers with a warm welcome and genuine, personal conversations to understand their needs and build customer relationships.
Use product knowledge, trends, new arrivals, and promotions to educate customers and support selling.
Work toward daily sales goals and contribute to individual and store results.
Acquire new customers by opening credit accounts and sharing loyalty-program benefits.
Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise.
Update signs and pricing and support merchandise moves as needed.
Assist with fulfillment and help maintain merchandise standards.
Ensure customers have what they need, thank them sincerely, and provide a positive end to their shopping experience.
Collaborate with and support colleagues with honesty, care, and teamwork.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice